GDS Expert (Sabre Only) English

Sutherland
Egypt
Workplace: OnsiteFull timeEGP 20,000 - 35,000 monthlyFunction: Customer Support (Service Desk)Skills: ["Detail-oriented","Troubleshooting","Analytical skills","Communication","Organization"]

Manage and optimize Sabre GDS operations for travel bookings, including reservations, ticketing, and booking modifications. Investigate and resolve booking, ticketing, and system issues, and improve workflows and operational efficiency. Configure Sabre features to meet business needs, maintain documentation, and monitor system performance with operational reporting. Provide training and ongoing guidance, collaborating with internal teams, clients, and partners to ensure compliant, accurate booking processes.

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FursaFursa
Sutherland
Sutherland
2 days ago

GDS Expert (Sabre Only) English

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Manage and optimize Sabre GDS operations for travel bookings, including reservations, ticketing, and booking modifications. Investigate and resolve booking, ticketing, and system issues, and improve workflows and operational efficiency. Configure Sabre features to meet business needs, maintain documentation, and monitor system performance with operational reporting. Provide training and ongoing guidance, collaborating with internal teams, clients, and partners to ensure compliant, accurate booking processes.
Location: Egypt
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Manage Sabre GDS activities including reservations, ticketing, and booking modifications.
  • •Investigate and resolve complex system, booking, and ticketing issues.
  • •Identify opportunities to improve system performance, workflows, and operational efficiency.
  • •Provide training and ongoing guidance on Sabre tools and procedures.
  • •Configure system features and maintain clear records of configurations, processes, and technical resolutions.

Pay and Benefits

Salary: EGP 20,000 - 35,000 monthly

Key Requirements

  • •1+ year of experience with Sabre GDS.
  • •Strong knowledge of airline reservations, fares, and ticketing.
  • •Troubleshooting and analytical skills to resolve complex system and booking issues.
  • •Experience providing GDS support, training, or user assistance.
  • •Fluent English communication skills and knowledge of travel industry standards and procedures.
Experience:Travel industry
Skills:Detail-orientedTroubleshootingAnalytical skillsCommunicationOrganization
Languages:English
Tech Stack:Sabre GDSSabre

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
Glassdoor
Glassdoor: 3.5
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