Associate, Process Management- New Grad 2027

Discover Financial
Toronto
Workplace: HybridFull timeFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Strategic thinking","Structured problem-solving","Analytical skills","Communication","Change management"]

Drive process improvement across business functions by defining process improvement agendas, using data to improve customer experiences, and launching initiatives such as automation, digital transformation, and new product/digital features. Collaborate with teams including an agile software studio and data science to develop and execute effective processes. Apply leadership, communication, and change management skills while maintaining regulatory knowledge, documentation, and QA routines using Lean/Six Sigma and process management tools.

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Discover Financial
Discover Financial
1 month ago

Associate, Process Management- New Grad 2027

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Drive process improvement across business functions by defining process improvement agendas, using data to improve customer experiences, and launching initiatives such as automation, digital transformation, and new product/digital features. Collaborate with teams including an agile software studio and data science to develop and execute effective processes. Apply leadership, communication, and change management skills while maintaining regulatory knowledge, documentation, and QA routines using Lean/Six Sigma and process management tools.
Location: Toronto
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Entry level

Key Responsibilities

  • •Manage improvement of business processes by defining and implementing process improvement agendas and driving efficiencies using data.
  • •Collaborate with stakeholders to improve outcomes by supporting projects like new product launches, digital features, automation, and digital transformation.
  • •Work with cross-functional teams (e.g., agile software studio and data scientist team) to develop and execute effective processes.
  • •Apply leadership capabilities such as communication and change management to drive priorities and continuous improvement.
  • •Use process improvement techniques and tools (e.g., Visual Management, Business Process Management, Lean, Six Sigma) and maintain regulatory knowledge, documentation, and QA monitoring/controls.

Pay and Benefits

Perks:Remote WorkHealth InsuranceTuition Subsidies

Key Requirements

  • •Be a student graduating in 2027 from an undergraduate degree or a Master’s program from an accredited university.
  • •Completed a Bachelor’s degree in Engineering, Commerce, Business Administration, or a related field.
  • •Demonstrate excellent strategic thinking, structured problem-solving, and analytical skills.
  • •Have familiarity with Lean/Six Sigma/process improvement tools and methodology.
  • •Show experience working and collaborating in teams (basic coding/data visualization like SQL or Tableau is a plus).
Education:Bachelor's in Engineering, Commerce, Business Administration (or related field)
Skills:Strategic thinkingStructured problem-solvingAnalytical skillsCommunicationChange management
Languages:EnglishFrench
Tech Stack:SQLTableauLeanSix SigmaVisual ManagementBusiness Process Management

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn