IT Support Analyst

Trane Technologies
United States
Workplace: OnsiteFull timeUSD 56,300 - 80,255 annuallyFunction: IT Support & HelpdeskSkills: ["Self-motivated","Communication","Analytical","Problem-solving","Customer service"]

Provide onsite IT support for office and manufacturing environments, including break/fix for PCs, multifunction printers, and barcode scanners. Maintain IT performance for defined solutions, execute PC lifecycle processes, and support network/server infrastructure hands-on. Triage and resolve user issues using incident management processes, assist with deployments and minor IT projects, and serve as a liaison for downtime communications and business IT requests across manufacturing sites.

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Trane Technologies
Trane Technologies
4 days ago

IT Support Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Provide onsite IT support for office and manufacturing environments, including break/fix for PCs, multifunction printers, and barcode scanners. Maintain IT performance for defined solutions, execute PC lifecycle processes, and support network/server infrastructure hands-on. Triage and resolve user issues using incident management processes, assist with deployments and minor IT projects, and serve as a liaison for downtime communications and business IT requests across manufacturing sites.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: IT Support & Helpdesk

Key Responsibilities

  • •Provide onsite break/fix support for PCs, multifunction printers, and barcode scanners in office and manufacturing environments.
  • •Execute installation and operation support for new and existing PC systems and defined solutions operational responsibilities.
  • •Troubleshoot and resolve user support issues using major/minor incident management tools and processes.
  • •Support network and server infrastructure hands-on activities and provide primary liaison for major downtime/incident communications.
  • •Participate in project teams, deploy emerging application technology to locations and users, support testing/implementation, and manage minor IT projects and business analysis tasks.
Travel: Low travel

Pay and Benefits

Salary: USD 56,300 - 80,255 annually
Perks:Health Insurance401kPaid LeaveLearning Budget

Key Requirements

  • •Bachelor’s or Associate’s degree in an IT-related field or equivalent experience.
  • •Strong troubleshooting skills and familiarity with Microsoft Windows operating systems.
  • •Experience with Microsoft Office Suite, SharePoint, Teams, and Visio.
  • •Proficiency in PC hardware troubleshooting (Dell) and printer desktop/multifunction devices (Xerox, Zebra).
  • •Technical acumen in SQL, data management tools, and Oracle databases; familiarity with manufacturing systems (MES, PLM, ERP) is preferred.
Experience:Manufacturing
Education:
Skills:Self-motivatedCommunicationAnalyticalProblem-solvingCustomer service
Tech Stack:Microsoft WindowsMicrosoft Office SuiteSharePointMicrosoft TeamsVisioDellXeroxZebraSQLOracleDELMIA AprisoMESPLMERPOT asset administrationIncident managementBarcode scannersMultifunction printers

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn