Roadside Technician - Daventry (Home, GB, HOME BASED)

Allianz
Belfast
Workplace: RemoteFull timeGBP 41,200+ annuallyFunction: Field Service, Maintenance & Skilled TradesSkills: ["Customer communication","Decision-making","Judgement","Safety mindset","Independent working"]

Provide roadside assistance by diagnosing vehicle faults and performing safe repairs at the scene, or arranging recovery and onward dealer workshop attention. Based from home and operating a fully equipped van, you’ll manage each job end-to-end—communicating with customers, maintaining tools and records, and meeting service, safety, and quality standards while using digital tools and analytics responsibly.

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FursaFursa
Allianz
Allianz
2 months ago

Roadside Technician - Daventry (Home, GB, HOME BASED)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide roadside assistance by diagnosing vehicle faults and performing safe repairs at the scene, or arranging recovery and onward dealer workshop attention. Based from home and operating a fully equipped van, you’ll manage each job end-to-end—communicating with customers, maintaining tools and records, and meeting service, safety, and quality standards while using digital tools and analytics responsibly.
Location: Belfast
Workplace: Remote
Employment Type: Full time · Permanent
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Attend roadside assistance calls, assess the situation, diagnose faults with modern diagnostic tools, and repair at scene where safe and possible.
  • •Make safety-led decisions on repair versus recovery, arranging professional recovery and dealer workshop attention when required.
  • •Own each job end-to-end by communicating with customers, setting expectations, and providing reassurance.
  • •Operate and maintain a fully equipped van, manage tools and parts, follow safety procedures, and keep accurate notes in company systems.
  • •Meet service, safety, and quality standards while working efficiently toward targets with clear financial rewards, using AI/ML and digital tools responsibly.

Pay and Benefits

Salary: GBP 41,200 annually
Perks:Private MedicalPensionPaid Overtime

Key Requirements

  • •Proven experience as a vehicle or roadside technician who can work independently at the scene as the main decision-maker and fixer.
  • •Strong diagnostic and fault-finding skills using modern diagnostic equipment to identify issues and choose the safest, fastest next step.
  • •Confident, calm customer communication, managing expectations and safety as Allianz Partners’ representative at the roadside.
  • •Comfortable using IT, mobile apps, and diagnostic software, including accurate digital data capture.
  • •Full UK driving licence and confidence driving a fully equipped van; relevant technical qualifications (e.g., City & Guilds Parts I & II, NVQ/B-Tech) or EV Level 3 IMI/ATA Level 3 roadside diagnostics training readiness.
Skills:Customer communicationDecision-makingJudgementSafety mindsetIndependent working
Licenses:Full UK driving licence
Certifications:EV Level 3 IMI AccreditedATA Level 3 roadside diagnostics
Tech Stack:Diagnostic toolsDiagnostic softwareITMobile appsArtificial intelligence (AI)Machine learningData analyticsCloud-based tools

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn