Salesforce

1 hour ago

Success Architect - SFMC (SFMC experience mandatory)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Serve as a senior technical SME in Salesforce Marketing Cloud, advising Signature and Strategic enterprise customers. Evaluate and recommend optimizations across technical architecture, DevOps, performance, and solution design, and translate complex concepts for technical through executive stakeholders. Identify capability gaps, develop tailored engagement playbooks, and build strong relationships with internal and external partners to improve adoption, customer satisfaction, and reduce attrition risk.

Location: Hyderabad, Bengaluru

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Act as a trusted Marketing Cloud subject matter expert for the broader Success Architect organization.
•Engage with Signature and Strategic customers to evaluate and recommend Marketing Cloud optimization strategies across architecture, DevOps, performance, and solution design.
•Translate complex technical concepts for audiences from developers to executive stakeholders.
•Identify and evaluate capability gaps for standard product capabilities or develop creative solutions through customization.
•Develop and run tailored playbooks aligned with the Success Architect engagement catalog to maximize adoption and success.

Key Requirements

•8+ years of enterprise consulting experience delivering Marketing/MarTech enterprise software solutions.
•Experience with Salesforce Marketing Cloud Engagement (Email/Mobile) and at least one: Marketing Cloud Personalization, Marketing Cloud Intelligence, Marketing Cloud Account Engagement, or similar.
•Deep understanding of data modeling, integration architectures, and data governance best practices.
•Knowledge of Marketing Cloud Engagement scripting languages: AmpScript, SSJS, GTL, WSProxy.
•Ability to architect and design integrations, and communicate effectively with technical, business, and executive stakeholders.

Experience:Enterprise consultingMarketing/MarTechMarketing CloudDigital marketing

Skills:CommunicationCollaborationStakeholder managementSelf-management

Certifications:Salesforce certifications

Languages:PortugueseSpanishItalianFrench

Tech Stack:Salesforce Marketing CloudMarketing Cloud EngagementMarketing Cloud PersonalizationMarketing Cloud IntelligenceMarketing Cloud Account EngagementAmpScriptSSJSGTLWSProxyDevOpsAPIsStandard and Custom ObjectsAPEXSLDSXMLHTMLSQLJavaScriptJSONCSS

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

1 hour ago

Success Architect - SFMC (SFMC experience mandatory)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Hyderabad, Bengaluru

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Act as a trusted Marketing Cloud subject matter expert for the broader Success Architect organization.
•Engage with Signature and Strategic customers to evaluate and recommend Marketing Cloud optimization strategies across architecture, DevOps, performance, and solution design.
•Translate complex technical concepts for audiences from developers to executive stakeholders.
•Identify and evaluate capability gaps for standard product capabilities or develop creative solutions through customization.
•Develop and run tailored playbooks aligned with the Success Architect engagement catalog to maximize adoption and success.

Key Requirements

•8+ years of enterprise consulting experience delivering Marketing/MarTech enterprise software solutions.
•Experience with Salesforce Marketing Cloud Engagement (Email/Mobile) and at least one: Marketing Cloud Personalization, Marketing Cloud Intelligence, Marketing Cloud Account Engagement, or similar.
•Deep understanding of data modeling, integration architectures, and data governance best practices.
•Knowledge of Marketing Cloud Engagement scripting languages: AmpScript, SSJS, GTL, WSProxy.
•Ability to architect and design integrations, and communicate effectively with technical, business, and executive stakeholders.

Experience:Enterprise consultingMarketing/MarTechMarketing CloudDigital marketing

Skills:CommunicationCollaborationStakeholder managementSelf-management

Certifications:Salesforce certifications

Languages:PortugueseSpanishItalianFrench

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor