Wellness Centre Manager (Arabic Speaker)

The Greater Change
Dubai
Workplace: OnsiteFull timeAED 15,000 - 20,000 monthlyFunction: Administration & Executive AssistanceEducation: professionalSkills: ["Customer service","Relationship management","Operational management","People management","Problem-solving"]

Oversee day-to-day operations for a premium wellness centre in Dubai, ensuring smooth service delivery and consistently high customer experience. Lead and coordinate centre staff, therapists, and practitioners, manage appointments and schedules, and monitor KPIs including revenue, bookings, and retention. Drive client enquiries, feedback handling, and operational compliance while supporting commercial performance through events, promotions, corporate wellness, and business development.

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FursaFursa
The Greater Change
The Greater Change
2 days ago

Wellness Centre Manager (Arabic Speaker)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Oversee day-to-day operations for a premium wellness centre in Dubai, ensuring smooth service delivery and consistently high customer experience. Lead and coordinate centre staff, therapists, and practitioners, manage appointments and schedules, and monitor KPIs including revenue, bookings, and retention. Drive client enquiries, feedback handling, and operational compliance while supporting commercial performance through events, promotions, corporate wellness, and business development.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Manage day-to-day operations to ensure smooth and efficient centre functioning.
  • •Lead, supervise, and coordinate centre staff, therapists, practitioners, and support teams.
  • •Ensure consistently high customer service and client experience standards.
  • •Manage client appointments, schedules, bookings, and centre activities.
  • •Monitor centre performance using revenue, bookings, customer retention, and other KPIs.

Pay and Benefits

Salary: AED 15,000 - 20,000 monthly

Key Requirements

  • •Proven experience managing a wellness centre, spa, health club, hospitality, lifestyle, healthcare, or similar customer-facing business.
  • •Strong operational and people-management experience leading teams and/or multidisciplinary practitioners.
  • •Excellent customer service and relationship-management skills to enhance client experience.
  • •Commercial awareness with experience managing revenue, KPIs, and business performance.
  • •Fluency in Arabic is mandatory; previous UAE experience is strongly preferred.
Education:Professional (JD, MD, etc.)
Skills:Customer serviceRelationship managementOperational managementPeople managementProblem-solving
Languages:Arabic

Company Brief

The Greater Change
Promotes charitable giving and community support by facilitating donations and partnerships between donors, volunteers, and local charities to fund social impact projects and initiatives.
Industry: Social Impact Organizations
Website