Department Manager - Boutique Venezia

Hermes
Italy
Workplace: OnsiteFull timeFunction: OtherExperience: 6+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Coaching","Customer service","Team management"]

Department Manager leading boutique activities, guiding a team to deliver exceptional customer experience and sales results in a luxury fashion retail setting. Partners with Store Manager, conducts recruitment, onboarding, coaching, and performance appraisals while developing team capabilities and ensuring operational excellence in a high-end boutique in Venezia.

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Hermes
Hermes
4 months ago

Department Manager - Boutique Venezia

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Last checked: 7 hours agoStatus: Live

Job Summary

Department Manager leading boutique activities, guiding a team to deliver exceptional customer experience and sales results in a luxury fashion retail setting. Partners with Store Manager, conducts recruitment, onboarding, coaching, and performance appraisals while developing team capabilities and ensuring operational excellence in a high-end boutique in Venezia.
Location: Italy
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Plan daily activities, set objectives, and assign tasks to the team.
  • •Observe the floor, provide ongoing feedback and coaching, and support personal development.
  • •Participate in recruitment activities in partnership with the leadership team and HR.
  • •Provide induction for new arrivals and ensure their integration into the team.
  • •Define personal development objectives, set expectations, and coach for improvement.
  • •Conduct Annual Performance Appraisals and discuss career ambitions with team members.
  • •Propose people development plans to store management and HR; identify training needs.

Key Requirements

  • •Bachelor’s degree (hospitality or fashion management preferred)
  • •Fluency in Italian and English; third language advantageous
  • •Professional background with a strong career in management, preferably international luxury fashion retail
  • •Proficient with Excel / IT tools
  • •Excellent leadership, interpersonal, customer service orientation, and ability to work autonomously in a high-pace environment
Experience:6+ yearsLuxury fashionRetailFashion retail
Education:Bachelor's
Skills:LeadershipCommunicationCoachingCustomer serviceTeam management
Languages:ItalianEnglish
Tech Stack:Excel

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn