Product Support Engineer

Eaton
United States
Workplace: OnsiteFull timeUSD 71,000 - 105,000 annuallyFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Troubleshooting","Risk management","Collaboration"]

Support production products by investigating technical issues and requirements, applying mechanical and physics fundamentals, and developing solutions. Create and maintain engineering design definition documents, including 3D models and 2D drawings, along with supporting documentation. Manage technical risk through data-driven design changes and follow engineering standards. Contribute to Design for Six Sigma and advanced product quality planning, including FMEA and capability studies, while collaborating with cross-functional engineering teams.

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Eaton
Eaton
4 weeks ago

Product Support Engineer

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 day agoStatus: Live

Job Summary

Support production products by investigating technical issues and requirements, applying mechanical and physics fundamentals, and developing solutions. Create and maintain engineering design definition documents, including 3D models and 2D drawings, along with supporting documentation. Manage technical risk through data-driven design changes and follow engineering standards. Contribute to Design for Six Sigma and advanced product quality planning, including FMEA and capability studies, while collaborating with cross-functional engineering teams.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Investigate and troubleshoot project problems and requirements, and develop plans for solutions.
  • •Apply mechanical and physics fundamentals to support production product.
  • •Create design definition documents (3D models, 2D drawings) and supporting engineering documentation.
  • •Manage technical risk by identifying and prioritizing mitigation activities and implementing data-driven design changes.
  • •Support quality planning and problem solving using Design FMEA, Process FMEA, measurement systems analysis, process capability studies, and 8D/cause-and-effect methods.

Pay and Benefits

Salary: USD 71,000 - 105,000 annually

Key Requirements

  • •Bachelor’s degree in Mechanical or Aerospace Engineering, or a related degree (Mechanical, Industrial, or Engineering Technology) from an accredited institution.
  • •Experience with CAD software (SolidWorks preferred) via coursework, internships, or projects.
  • •Basic understanding of GD&T and engineering drawing interpretation (coursework acceptable).
  • •Must be a U.S. person per export-controlled information requirements.
  • •Must currently reside within a 50-mile radius of the Orchard Park, NY facility; Eaton will not provide immigration sponsorship/support for this position.
Education:Bachelor's in Mechanical or Aerospace Engineering (also Mechanical, Industrial, or Engineering Technology)
Skills:TroubleshootingRisk managementCollaboration
Tech Stack:SolidWorksCADGD&TERPPLM

Eligibility

Nationality:US National
Visa:F-1H1BO-1E-3TN
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn