Chief of Staff

BJAK
Malaysia
Workplace: HybridFull timeFunction: Business OperationsSkills: ["Communication","Prioritization","Follow-through","Judgement","Problem-solving","Writing","Cross-functional collaboration","Stakeholder management","Bias for action"]

Lead strategic execution for an AI Neobank expansion, aligning leadership across product, engineering, licensing, partnerships, finance, and operations. Own operating cadence through OKRs, decision tracking, memos, and performance reviews, while identifying risks and dependencies early. Translate high-level strategy into measurable progress, drive senior special projects requiring cross-functional authority, and support sharper trade-offs among people, capital, and priorities.

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FursaFursa
BJAK
BJAK
21 hours ago

Chief of Staff

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead strategic execution for an AI Neobank expansion, aligning leadership across product, engineering, licensing, partnerships, finance, and operations. Own operating cadence through OKRs, decision tracking, memos, and performance reviews, while identifying risks and dependencies early. Translate high-level strategy into measurable progress, drive senior special projects requiring cross-functional authority, and support sharper trade-offs among people, capital, and priorities.
Location: Malaysia
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Drive strategic execution across AI Neobank priorities, aligning leadership and measurable progress.
  • •Build and manage operating rhythm using OKRs, leadership updates, decision tracking, and accountability.
  • •Coordinate major workstreams across product, engineering, licensing, market expansion, partnerships, finance, and operations.
  • •Prepare concise decision memos, board/leadership materials, execution plans, and performance reviews.
  • •Identify gaps, risks, and dependencies early; support leadership with trade-offs and own special cross-functional projects.

Key Requirements

  • •Experience driving strategic execution across teams in startups, consulting, strategy, operations, fintech, or financial services.
  • •Strong judgement, communication, prioritization, and follow-through in a senior operator role.
  • •Able to work with founders, CEOs, leadership teams, and senior external stakeholders.
  • •Comfort operating in ambiguity with limited guidance, turning high-level strategy into detailed execution.
  • •Strong writing, business analysis, and problem-solving skills, including bias for action.
Experience:StartupsConsultingStrategyOperationsFintechFinancial servicesRegional expansion
Skills:CommunicationPrioritizationFollow-throughJudgementProblem-solvingWritingCross-functional collaborationStakeholder managementBias for action
Languages:English

Company Brief

BJAK
Bjak is a Malaysia-based insurtech that operates an online insurance comparison and distribution platform across SEA, simplifying purchase and servicing of motor and life insurance using digital tools and AI-enabled services.
Industry: InsurTech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Selangor, Malaysia
Founded: 2019
Glassdoor
Glassdoor: 2.5
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