Operations Manager – Card Benefits, VCA Implementation Services

Visa
Bengaluru
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 8+ yearsEducation: bachelorsSkills: ["Attention to detail","Organizational skills","Clear communication","Collaborative working style","Process improvement"]

Manage the day-to-day operations of Visa’s card benefits program across Asia Pacific, ensuring processes run smoothly and issues are resolved quickly. Own card benefits setup and ongoing delivery for issuers and markets, coordinate vendor interactions (contracts and PO tracking), and maintain accurate reporting on usage, costs, and performance. Support client billing operations and partner with sourcing, finance, and legal to maintain compliance, while improving operational efficiency.

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FursaFursa
Visa
Visa
2 days ago

Operations Manager – Card Benefits, VCA Implementation Services

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Last checked: 11 hours agoStatus: Live

Job Summary

Manage the day-to-day operations of Visa’s card benefits program across Asia Pacific, ensuring processes run smoothly and issues are resolved quickly. Own card benefits setup and ongoing delivery for issuers and markets, coordinate vendor interactions (contracts and PO tracking), and maintain accurate reporting on usage, costs, and performance. Support client billing operations and partner with sourcing, finance, and legal to maintain compliance, while improving operational efficiency.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own setup and ongoing delivery of card benefits for issuers and markets following agreed processes and controls.
  • •Manage day-to-day vendor interactions, including drafting contracts, raising/tracking POs, monitoring usage, and supporting renewals and top-ups.
  • •Prepare regular reports and dashboards on benefits usage, costs, and performance with accurate, on-time data.
  • •Handle client billing operations including invoice preparation, reconciliations, and monitoring revenue and expense transactions.
  • •Serve as primary market contact for operational matters, resolve moderate issues, escalate when needed, and maintain process documents/playbooks while supporting implementation projects.

Key Requirements

  • •Experience in an operations, project coordination, or PMO-style role, ideally in financial services or a similar corporate environment.
  • •At least 8 years of professional relevant experience and a Bachelor’s degree or equivalent practical experience.
  • •Strong attention to detail with comfort working with numbers, spreadsheets, and reports.
  • •Finance operations experience including processing invoices and generating reporting.
  • •Confidence using Microsoft Excel and PowerPoint, plus clear, concise communication skills.
Experience:8+ yearsFinancial services
Education:Bachelor's
Skills:Attention to detailOrganizational skillsClear communicationCollaborative working styleProcess improvement
Tech Stack:Microsoft ExcelPowerPoint

Company Brief

Visa
Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1958
Glassdoor
Glassdoor: 3.8
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