IT Administrator (Help Desk)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Provide customer-oriented IT help desk support by assisting with computer systems, applications, mobile devices, and networking. Communicate clearly with users, manage time effectively, and work reliably under pressure while continuously learning and adapting. Understand business requirements and translate them into technical specifications to support internal needs and day-to-day operations in Cairo.

Location: Cairo

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Provide help desk support in a customer-oriented manner.
•Support users with computer systems, applications, mobile devices, and networking.
•Communicate effectively and manage time while handling requests.
•Work reliably and efficiently under pressure.
•Understand business requirements and translate them into technical specifications.

Key Requirements

•Customer-oriented attitude for providing help desk support.
•Good communication skills and effective time management.
•Reliability, patience, motivation, and the ability to work hard.
•Ability to understand business requirements and translate them into technical specifications.
•Strong adaptability and ability to learn, including working under pressure.

Skills:Customer-orientedCommunicationTime managementReliabilityAdaptability

Tech Stack:Computer systemsApplicationsMobile devicesNetworkingTechnical specifications

Company Brief

Raya Holding

Website

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Raya Holding

4 years ago

IT Administrator (Help Desk)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Cairo

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Provide help desk support in a customer-oriented manner.
•Support users with computer systems, applications, mobile devices, and networking.
•Communicate effectively and manage time while handling requests.
•Work reliably and efficiently under pressure.
•Understand business requirements and translate them into technical specifications.

Key Requirements

•Customer-oriented attitude for providing help desk support.
•Good communication skills and effective time management.
•Reliability, patience, motivation, and the ability to work hard.
•Ability to understand business requirements and translate them into technical specifications.
•Strong adaptability and ability to learn, including working under pressure.

Skills:Customer-orientedCommunicationTime managementReliabilityAdaptability

Tech Stack:Computer systemsApplicationsMobile devicesNetworkingTechnical specifications

Company Brief

Raya Holding

Website