Project Manager - Passive Network

Black Box
Mumbai, Bengaluru
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Experience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Problem-solving","Stakeholder management","Team coordination"]

Project Manager overseeing passive network services and enterprise deployments, coordinating day-to-day service operations, budgeting, and governance across service management, incident/change management, and reporting. Acts as single point of contact for customers and internal teams, drives continuous improvement, and partners with PMO to plan and track projects, ensuring timely delivery and financial targets.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Black Box
Black Box
9 months ago

Project Manager - Passive Network

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Project Manager overseeing passive network services and enterprise deployments, coordinating day-to-day service operations, budgeting, and governance across service management, incident/change management, and reporting. Acts as single point of contact for customers and internal teams, drives continuous improvement, and partners with PMO to plan and track projects, ensuring timely delivery and financial targets.
Location: Mumbai, Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Manage the day-to-day service operations of the installation, delivery and deployment of technical resources within area of responsibility.
  • •Serve as single point of escalation for the enterprise, including vendor escalations when required.
  • •Manage critical situations to ensure proper focus, communication, and relationship management during escalation, coordinating activities of all technical personnel.
  • •Manage to annual budget and review financial reports, taking corrective actions as needed to meet financial performance objectives.
  • •Develop, report, and distribute various business metrics and dashboards; monitor inventory to meet contractual service level offerings.

Key Requirements

  • •Bachelor’s degree or equivalent experience in Business, Operations Management or related field.
  • •5+ years of increasing Service Delivery and Operations Management responsibilities in technology services or related industries; previous experience managing field service technicians is required.
  • •Strong leadership, interpersonal, and organizational skills with proven ability to lead teams and manage budgets.
  • •Proven ability to analyze financial and performance data, develop action plans, and drive continuous improvement.
  • •Excellent communication and collaboration skills with the ability to coordinate across PMO, sales, and operations teams.
Experience:5+ yearsIT servicesEnterprise IT
Education:Bachelor's
Skills:LeadershipCommunicationProblem-solvingStakeholder managementTeam coordination
Languages:English

Company Brief

Black Box
Provides technology infrastructure and managed IT services for enterprises, including network connectivity, data center solutions, collaboration/AV systems, and managed security and support services.
Industry: Professional Services
Headquarters: Pittsburgh, United States
Founded: 1976
Website