Client Relationship Consultant 2 (Banker) - Cheyenne Frontier

U.S. Bancorp
Cheyenne
Workplace: OnsiteFull timeUSD 20 - 23 hourlyFunction: Customer Success & Account ManagementExperience: 3-4 yearsEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Proactive outreach","Communication","Relationship building"]

Build trusted relationships with customers through in-person, appointment, and virtual interactions using a digital-first mindset. Assess customer banking needs, obtain/process account information, and recommend deposit and loan solutions aligned to individual goals. Provide an optimal client experience by greeting clients, processing basic transactions, opening new accounts, completing service requests, and submitting credit applications. Proactively educate customers on digital and self-service products while partnering with branch teams to serve clients operationally and accurately.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 month ago

Client Relationship Consultant 2 (Banker) - Cheyenne Frontier

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 days agoStatus: Live

Job Summary

Build trusted relationships with customers through in-person, appointment, and virtual interactions using a digital-first mindset. Assess customer banking needs, obtain/process account information, and recommend deposit and loan solutions aligned to individual goals. Provide an optimal client experience by greeting clients, processing basic transactions, opening new accounts, completing service requests, and submitting credit applications. Proactively educate customers on digital and self-service products while partnering with branch teams to serve clients operationally and accurately.
Location: Cheyenne
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and foster relationships with customers through proactive outreach, follow up, and multi-channel engagement.
  • •Assess customer banking needs and recommend deposit and loan products aligned to customer goals.
  • •Maintain knowledge of consumer and business banking products and services, including digital products.
  • •Provide a consistent client experience by greeting clients and processing basic transactions.
  • •Open new consumer and business accounts, complete service requests, and submit credit applications.

Pay and Benefits

Salary: USD 20 - 23 hourly
Perks:Health InsuranceDentalVisionLife InsuranceDisability InsuranceParental Leave401kPaid LeavePaid HolidayAdoption Assistance

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 3 to 4 years of job-related retail banking experience (or a combination of experience and training).
  • •Proven ability to build and foster client relationships through proactive outreach and follow up.
  • •Ability to effectively engage and communicate with clients.
  • •Experience using and demonstrating digital products and self-service technologies.
Experience:3-4 yearsRetail bankingFinancial services
Education:High School
Skills:Customer serviceInterpersonal skillsProactive outreachCommunicationRelationship building
Licenses:National Mortgage Licensing System (NMLS) registrationNMLSRegulation Z
Tech Stack:Digital productsSelf-service technologies

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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