Sales Support Representative (Woodbridge, CA)

Adidas
Canada
Workplace: HybridFull timeCAD 53,200 - 59,500 annuallyFunction: SalesExperience: 2+ yearsEducation: bachelorsSkills: ["Customer service orientation","Communication","Organizational skills","Time management","Active listening"]

Support adidas Golf sales teams by managing orders within assigned territories, serving as the primary internal contact for sales reps and customers. Process orders and order changes in SAP and related business systems, maintain an accurate order book, and resolve customer inquiries and service issues. Coordinate with sales, operations, distribution centers, and customer service to drive on-time in-full delivery, accurate returns processing, and clear communication on order status and delivery timelines.

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Adidas
Adidas
1 hour ago

Sales Support Representative (Woodbridge, CA)

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Last checked: 1 hour agoStatus: Live

Job Summary

Support adidas Golf sales teams by managing orders within assigned territories, serving as the primary internal contact for sales reps and customers. Process orders and order changes in SAP and related business systems, maintain an accurate order book, and resolve customer inquiries and service issues. Coordinate with sales, operations, distribution centers, and customer service to drive on-time in-full delivery, accurate returns processing, and clear communication on order status and delivery timelines.
Location: Canada
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Partner with adidas Golf Sales Representatives to support and manage business within assigned territories.
  • •Maintain an accurate order book and process customer orders and order changes in SAP and other business systems.
  • •Respond to customer inquiries, resolve service-related issues, and support overall customer satisfaction.
  • •Coordinate with Sales, Operations, Distribution Centres, and Customer Service teams to improve service levels and address customer needs.
  • •Ensure 100% on-time in-full delivery for time-sensitive orders and manage returns, shipping labels, and customer credits per company policies.

Pay and Benefits

Salary: CAD 53,200 - 59,500 annually
Perks:Health InsuranceDentalDisabilityLife InsuranceEmployee AssistanceRetirement MatchEducation AssistanceGym MembershipPaid LeaveParental LeaveAnnual BonusService Awards

Key Requirements

  • •Minimum 2 years of customer service, sales support, order management, or related experience
  • •Strong proficiency in English and French to communicate effectively in both languages
  • •Experience processing customer orders/returns and handling service issues accurately and efficiently
  • •Strong customer service orientation with excellent verbal and written communication skills
  • •Proficiency with Microsoft Office (especially Excel) and ability to manage multiple priorities
Experience:2+ yearsGolf industrySporting goodsApparelRetailWholesaleConsumer products
Education:Bachelor's
Skills:Customer service orientationCommunicationOrganizational skillsTime managementActive listening
Languages:EnglishFrench
Tech Stack:SAPMicrosoft OfficeExcel

Company Brief

Adidas
Global sportswear company designing, manufacturing, and selling athletic footwear, apparel, and accessories. Serves consumers and athletes through branded products, direct-to-consumer retail, and wholesale channels worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1949
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