Medi24 Gesundheitsfachperson Telemedizin (m/w/d) - Bern und Home-Office (60-100%) (Bern, CH, 3006)

Allianz
Switzerland
Workplace: HybridFull timeFunction: Healthcare (Clinical, Medical, Wellness)Skills: ["Communication","Empathy","Social skills"]

Provide telemedical support as part of a 24/7 Swiss medical practice. Assess medical urgency using triage software, answer patients’ medical questions, and advise customers with the help of an internal knowledge database in collaboration with physicians. Operate the emergency phone line and perform triage for hospitals and defined doctor collectives. Work on-site in Bern-Liebefeld with training, with a potential path to home-office after onboarding.

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FursaFursa
Allianz
Allianz
1 month ago

Medi24 Gesundheitsfachperson Telemedizin (m/w/d) - Bern und Home-Office (60-100%) (Bern, CH, 3006)

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Last checked: 6 hours agoStatus: Live

Job Summary

Provide telemedical support as part of a 24/7 Swiss medical practice. Assess medical urgency using triage software, answer patients’ medical questions, and advise customers with the help of an internal knowledge database in collaboration with physicians. Operate the emergency phone line and perform triage for hospitals and defined doctor collectives. Work on-site in Bern-Liebefeld with training, with a potential path to home-office after onboarding.
Location: Switzerland
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Mid level

Key Responsibilities

  • •Assess medical urgency using triage software.
  • •Answer medical questions and advise customers using an internal knowledge database.
  • •Collaborate with physicians to provide guidance.
  • •Operate the emergency telephone and perform triage for hospitals and defined doctors’ collectives.
  • •Deliver 24/7 telemedical support within the shift schedule.

Pay and Benefits

Perks:Paid Leave

Key Requirements

  • •Completed training as a licensed nursing professional, midwife, healthcare assistant, emergency medical technician, or medical practice assistant (MPA).
  • •Several years of professional experience.
  • •Fluent communication in German as the main language, plus at least one additional language (French, Italian, or English) at level B2.
  • •Willingness to work shifts and weekends.
  • •IT affinity and confident use of modern information and communication tools.
Skills:CommunicationEmpathySocial skills
Languages:GermanFrenchItalianEnglish
Tech Stack:Triage softwareKnowledge databaseTelemedicine

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn