Personal Banker Associate I - Emerald Hills Denovo

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative sales","Customer relationship building","Professional communication","Ethical conduct","Risk awareness"]

Join a retail financial center team as a Personal Banker Associate I, transitioning into the Retail Personal Banker I role through a 4–8 week onboarding program with sales and operations rotations. Use a consultative sales approach and Financial Needs Assessment to build customer profiles, recommend retail and small business solutions, set appointments using marketing tools, and cross-sell to deepen relationships. Process teller transactions and support referrals to business partners while meeting customer experience and production goals.

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Fifth Third Bancorp
Fifth Third Bancorp
1 week ago

Personal Banker Associate I - Emerald Hills Denovo

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Last checked: 13 hours agoStatus: Live

Job Summary

Join a retail financial center team as a Personal Banker Associate I, transitioning into the Retail Personal Banker I role through a 4–8 week onboarding program with sales and operations rotations. Use a consultative sales approach and Financial Needs Assessment to build customer profiles, recommend retail and small business solutions, set appointments using marketing tools, and cross-sell to deepen relationships. Process teller transactions and support referrals to business partners while meeting customer experience and production goals.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain knowledge of retail consumer and small business products/services and recommend appropriate solutions using the bank’s value proposition.
  • •Utilize CAMP and other approved marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • •Focus on cross-selling to existing customers and engage in outside sales activities as directed.
  • •Process teller transactions and support the opening/closing process while following policies to mitigate fraud and unnecessary risk.
Travel: Low travel

Key Requirements

  • •College degree or work experience providing transferrable skills, or a combination of education and experience.
  • •Experience in the financial industry preferred.
  • •Demonstrated ability to develop comfort level with sales activities to acquire new customers and cross-sell to existing customers.
  • •Ability to demonstrate understanding of advanced math functions for analysis of credit and financial information.
  • •This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Financial services
Skills:Consultative salesCustomer relationship buildingProfessional communicationEthical conductRisk awareness
Certifications:SAFE Act registration
Tech Stack:CAMPNMLSMU4R

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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