Head of Fraud, Payments & Banking

Kraken
United States
Workplace: RemoteFull timeUSD 134,200 - 298,900 annuallyFunction: Banking, Lending & CreditExperience: 10+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Leadership","Mentoring","Stakeholder influence"]

Own Kraken’s end-to-end payments and banking fraud prevention strategy across all products, including setting vision, roadmap, and OKRs in partnership with Product, Engineering, Security, Compliance, and Legal. Build and lead a multi-tier fraud organization spanning analysts, investigators, and managers; design and maintain fraud policies, rule frameworks, and control processes. Drive global coverage, manage risk and governance/audit controls, oversee detection tools and escalations, and deliver KPI reporting to executive leadership.

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Kraken
Kraken
1 day ago

Head of Fraud, Payments & Banking

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Last checked: 13 hours agoStatus: Live

Job Summary

Own Kraken’s end-to-end payments and banking fraud prevention strategy across all products, including setting vision, roadmap, and OKRs in partnership with Product, Engineering, Security, Compliance, and Legal. Build and lead a multi-tier fraud organization spanning analysts, investigators, and managers; design and maintain fraud policies, rule frameworks, and control processes. Drive global coverage, manage risk and governance/audit controls, oversee detection tools and escalations, and deliver KPI reporting to executive leadership.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Sr. Director level

Key Responsibilities

  • •Own end-to-end payments and banking fraud prevention strategy across all Kraken products, including vision, roadmap, and OKRs.
  • •Build, lead, and mentor a multi-tier fraud organization (analysts, investigators, and managers) with clear career progression frameworks.
  • •Design, implement, and maintain fraud policies, rule frameworks, and control processes across all products.
  • •Maintain risk assessment, mitigation, governance, and audit controls; lead risk assessments and preventive controls for regulatory requirements.
  • •Oversee fraud detection systems and tools, ensure SLA/QA standards for high-volume real-time alert queues, and coordinate escalations and cross-functional execution.

Pay and Benefits

Salary: USD 134,200 - 298,900 annually

Key Requirements

  • •10+ years of experience in banking, payment processing, or fraud risk management, including experience building or leading a fraud team.
  • •Demonstrated ability managing both strategic fraud/payments programs and front-line, high-volume analyst operations.
  • •Track record with card, third-party, and peer-to-peer payment fraud, including relevant banking regulatory and compliance frameworks.
  • •Working knowledge of UK and other non-US regulatory regimes (e.g., FCA, PSR) relevant to fraud, payments, and banking.
  • •Bachelor’s degree in a relevant field (e.g., Computer Science, Business Administration, Finance) preferred.
Experience:10+ yearsFraud risk managementBankingPayments
Education:Bachelor's
Skills:CommunicationInterpersonal skillsLeadershipMentoringStakeholder influence
Tech Stack:BlockchainData analyticsReportingFraud detection systemsKPIsReal-time alert queues

Company Brief

Kraken
Kraken (Payward, Inc.) is a global cryptocurrency exchange and financial infrastructure provider offering spot and derivatives trading, staking, custody, tokenized assets and institutional services to retail and institutional clients.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2011
Glassdoor
Glassdoor: 4.2
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