Field Service Engineer 2- Hawthorne, CA

Dell
California
Workplace: RemoteFull timeUSD 74,000 - 96,030 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 2+ yearsEducation: bachelorsSkills: ["Organized","Detail-oriented","Communication","Collaboration"]

Support customer installations, maintenance, and troubleshooting while accelerating issue resolution through accurate data collection. Perform QC checks to ensure work meets standards, run tests under guidance, and package QC results for review. Collaborate with customers and product teams to resolve inputs and keep schedules on track, while maintaining templates, case repositories, and workflow task/version tracking.

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FursaFursa
Dell
Dell
4 days ago

Field Service Engineer 2- Hawthorne, CA

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Support customer installations, maintenance, and troubleshooting while accelerating issue resolution through accurate data collection. Perform QC checks to ensure work meets standards, run tests under guidance, and package QC results for review. Collaborate with customers and product teams to resolve inputs and keep schedules on track, while maintaining templates, case repositories, and workflow task/version tracking.
Location: California
Workplace: Remote
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Support installations, maintenance, and data collection that accelerate issue resolution.
  • •Perform QC checks to ensure work meets standards for accuracy and repeatability.
  • •Create and run tests under guidance; prepare setups and instrumentation.
  • •Run QC on logs (units, references, metadata) and package results for reviews.
  • •Track tasks, versions, and approvals in workflow tools; assist with template updates and case repository maintenance.

Pay and Benefits

Salary: USD 74,000 - 96,030 annually

Key Requirements

  • •2+ years of related experience in a professional role or equivalent experience.
  • •Proficiency with tools and diagnostics, with accuracy in data entry and documentation.
  • •Organized and detail-oriented; follow SOPs and safety standards.
  • •Ability to translate inputs into clear results and iterate quickly on feedback.
  • •Strong communication and collaboration skills across teams.
Experience:2+ years
Education:Bachelor's in Engineering Technology
Skills:OrganizedDetail-orientedCommunicationCollaboration
Tech Stack:ITIL

Company Brief

Dell
Designs, manufactures and sells computers, servers, storage, networking equipment, and related IT solutions and services for consumers, small businesses, and enterprises worldwide.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Round Rock, United States
Founded: 1984
Glassdoor
Glassdoor: 3.8
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