Trade Support Specialist

U.S. Bancorp
Ireland
Workplace: HybridFull timeFunction: Customer Support (Service Desk)Experience: 2-4 yearsSkills: ["Customer service","Interpersonal communication","Verbal communication","Written communication","Problem-solving"]

Support daily trade processing for a variety of securities and investment products within European Custody, while managing expectations for internal and external clients. Monitor and process trade activity in line with U.S. Bank policies, research and resolve failed trades to ensure timely delivery or receipt, and help overdraft and trade-order issues. Work closely with internal operational teams in a fast-paced environment serving 90+ global markets.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 day ago

Trade Support Specialist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Support daily trade processing for a variety of securities and investment products within European Custody, while managing expectations for internal and external clients. Monitor and process trade activity in line with U.S. Bank policies, research and resolve failed trades to ensure timely delivery or receipt, and help overdraft and trade-order issues. Work closely with internal operational teams in a fast-paced environment serving 90+ global markets.
Location: Ireland
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Manage internal and external client expectations while monitoring and processing daily trade activity per U.S. Bank policies.
  • •Provide operational support and process security trades, including alternative investments, debt/equity, derivatives, foreign currency, and mutual funds.
  • •Research failed trades to ensure timely delivery or receipt.
  • •Support internal operational teams with knowledge of trade activity, failed trades, and overdraft situations.
  • •Follow strict internal guidelines to mitigate processing errors and trade order errors that may create monetary or reputational risk.

Key Requirements

  • •2-4 years of related industry or function experience
  • •Thorough knowledge of trust and securities operational functions, systems, procedures, and supported products/services
  • •Ability to perform multiple tasks concurrently and meet established deadlines in a dynamic environment
  • •Strong analytical, problem-solving, decision-making, and organizational skills
  • •Strong customer service skills and verbal/written communication, with teamwork ability
Experience:2-4 yearsCustody operationsFinancial servicesSecurities operationsDerivativesMutual fundsForeign exchange
Skills:Customer serviceInterpersonal communicationVerbal communicationWritten communicationProblem-solving
Tech Stack:Microsoft Office

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
Glassdoor
Glassdoor: 3.8
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