Staff Data Platform Engineer

Zendesk
Pune
Workplace: HybridFull timeFunction: DevOps, Cloud & InfrastructureExperience: 10+ yearsSkills: ["Communication","Team collaboration","Problem-solving","Leadership"]

Experienced Staff Data Platform Engineer leading end-to-end data platform architecture, pipelines, and governance in a DevOps-focused environment. You’ll drive infrastructure for analytics and AI/ML initiatives, define data contracts, evaluate new technologies, and scale secure data services across ingestion, transformation, and storage with strong observability and CI/CD practices.

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FursaFursa
Zendesk
Zendesk
4 months ago

Staff Data Platform Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Experienced Staff Data Platform Engineer leading end-to-end data platform architecture, pipelines, and governance in a DevOps-focused environment. You’ll drive infrastructure for analytics and AI/ML initiatives, define data contracts, evaluate new technologies, and scale secure data services across ingestion, transformation, and storage with strong observability and CI/CD practices.
Location: Pune
Workplace: Hybrid
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure

Key Responsibilities

  • •Lead architecture and roadmap for the end-to-end data platform across ingestion, transformation, storage and governance.
  • •Define standards for data modeling, testing, CI/CD, and Infrastructure as Code; ensure reproducibility and reliability.
  • •Establish data contracts, schemas, documentation, and tooling to streamline data access for analytics and product teams.
  • •Evaluate build-vs-buy options and pilot new technologies to improve reliability, speed, or cost.
  • •Design and deliver secure, highly-available data services and pipelines handling large-scale workloads; establish SLOs/SLIs and observability.

Key Requirements

  • •10+ years of industry experience with at least 5+ years as a DevOps Engineer
  • •4+ years designing and building CI/CD pipelines (GitHub Actions, Jenkins)
  • •3+ years leading complex cross-team initiatives at Senior/Staff level
  • •Experience with one or more public clouds (preferably AWS)
  • •Terraform or similar infrastructure automation tools; Kubernetes & Docker; SQL familiarity
Experience:10+ yearsData platformDevOpsCloudKubernetesTerraformCI/CDAWSData pipelines
Skills:CommunicationTeam collaborationProblem-solvingLeadership
Tech Stack:AWSTerraformKubernetesDockerPythonSQLAirflowDbtSnowflakeGitHub ActionsJenkinsDataDogMonteCarlo

Company Brief

Zendesk
Provides cloud-based customer service and engagement software, including help desk, ticketing, chat, and CRM tools that enable businesses to manage customer support, self-service, and omnichannel communication at scale.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Decacorn (USD 10B+)
Funding: Private Equity Backed
Headquarters: San Francisco, United States
Founded: 2007
Glassdoor
Glassdoor: 4.0
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