RevenueCat

1 month ago

Senior Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Lead strategic customer success initiatives for RevenueCat, helping mobile app customers implement, adopt, and grow their use of RevenueCat. Work cross-functionally with Marketing, Sales, Product, and CS to deliver data-driven insights, actionable growth tactics, and engaging educational content that drives customer revenue and retention.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Manage and nurture customer relationships to ensure successful implementation and adoption of RevenueCat, while providing a flow of insights and tactics to help customers grow their business.
•Track and report on key success metrics to measure progress and impact, and communicate findings to internal stakeholders.
•Collaborate with Marketing, Sales, Product, and Customer Success teams to understand processes and drive cross-functional alignment.
•Develop and share actionable insights from RevenueCat data and industry developments to drive customer growth.
•Contribute to onboarding initiatives and build educational collateral such as live workshops and written guides.

Pay and Benefits

Salary: USD 180,000 annually

Equity and Bonus:Equity

Perks:Remote WorkEquityLearning BudgetWorkspace SetupPaid Leave

Key Requirements

•4+ years of experience in one of these roles or similar: customer success, marketing, growth, support, sales, engineering, account management, consulting
•Ability to manage and nurture customer relationships
•Experience in analyzing customer data to provide insights and measure success
•Strong communication skills, capable of liaising effectively with internal teams, as well as different stakeholders within customer organizations, ranging from very technical, to not technical at all
•Ability to manage multiple accounts and initiatives simultaneously, while coordinating with team members and customers across different time zones

Experience:Mobile apps

Skills:CommunicationProblem-solvingAnalytical thinkingCross-functional collaborationTime management

Languages:English

Company Brief

RevenueCat

Provides a subscription infrastructure platform for mobile and web apps to manage in-app purchases, receipts, analytics, and customer entitlements, simplifying revenue management and integrations across platforms and payment providers.

Industry: Fintech Infrastructure

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: Boston, United States

Website LinkedIn

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RevenueCat

1 month ago

Senior Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Manage and nurture customer relationships to ensure successful implementation and adoption of RevenueCat, while providing a flow of insights and tactics to help customers grow their business.
•Track and report on key success metrics to measure progress and impact, and communicate findings to internal stakeholders.
•Collaborate with Marketing, Sales, Product, and Customer Success teams to understand processes and drive cross-functional alignment.
•Develop and share actionable insights from RevenueCat data and industry developments to drive customer growth.
•Contribute to onboarding initiatives and build educational collateral such as live workshops and written guides.

Pay and Benefits

Salary: USD 180,000 annually

Equity and Bonus:Equity

Perks:Remote WorkEquityLearning BudgetWorkspace SetupPaid Leave

Key Requirements

•4+ years of experience in one of these roles or similar: customer success, marketing, growth, support, sales, engineering, account management, consulting
•Ability to manage and nurture customer relationships
•Experience in analyzing customer data to provide insights and measure success
•Strong communication skills, capable of liaising effectively with internal teams, as well as different stakeholders within customer organizations, ranging from very technical, to not technical at all
•Ability to manage multiple accounts and initiatives simultaneously, while coordinating with team members and customers across different time zones

Experience:Mobile apps

Skills:CommunicationProblem-solvingAnalytical thinkingCross-functional collaborationTime management

Languages:English

Company Brief

RevenueCat

Industry: Fintech Infrastructure

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: Boston, United States

Website LinkedIn