Samsonite

1 month ago

Assistant Manager - Charlotte Premium Outlets

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Assistant Manager at a luxury retail brand leading store performance at Charlotte Premium Outlets. Drive client experience, build strong client relationships, and lead sales through exceptional service. Lead, coach, and develop store team, align with KPI targets, and foster an entrepreneurial, growth‑minded environment.

Location: Charlotte

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT and client data capture.
•Lead and nurture a high-performing team through coaching, training, and development to drive store performance.
•Coach and provide feedback to team members; promote a 360-degree coaching culture and collaboration.
•Assist in networking and recruiting to ensure a bench of high-caliber candidates and strong succession planning.
•Ensure adherence to store policies, scheduling, payroll, and visual merchandising standards to deliver a superior client experience.

Pay and Benefits

Perks:401kHealth InsuranceDentalVisionEmployee DiscountPaid LeaveLife InsuranceCommuter Benefits

Key Requirements

•Strong sales experience in luxury retail with a proven track record of meeting or exceeding sales goals and KPIs.
•Experience in training and developing store staff; able to coach and provide constructive feedback.
•Ability to recruit, network, and maintain bench strength for high-caliber team members.
•Flexible availability to work nights, weekends, mornings and holidays as needed.
•Demonstrates integrity, time management, and the ability to lead by example.

Experience:RetailLuxury

Skills:Customer serviceLeadershipCommunicationTeamworkProblem-solving

Languages:English

Company Brief

Samsonite

Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.

Industry: Consumer Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Luxembourg, Luxembourg

Founded: 1910

Website LinkedIn

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Samsonite

1 month ago

Assistant Manager - Charlotte Premium Outlets

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Charlotte

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT and client data capture.
•Lead and nurture a high-performing team through coaching, training, and development to drive store performance.
•Coach and provide feedback to team members; promote a 360-degree coaching culture and collaboration.
•Assist in networking and recruiting to ensure a bench of high-caliber candidates and strong succession planning.
•Ensure adherence to store policies, scheduling, payroll, and visual merchandising standards to deliver a superior client experience.

Pay and Benefits

Perks:401kHealth InsuranceDentalVisionEmployee DiscountPaid LeaveLife InsuranceCommuter Benefits

Key Requirements

•Strong sales experience in luxury retail with a proven track record of meeting or exceeding sales goals and KPIs.
•Experience in training and developing store staff; able to coach and provide constructive feedback.
•Ability to recruit, network, and maintain bench strength for high-caliber team members.
•Flexible availability to work nights, weekends, mornings and holidays as needed.
•Demonstrates integrity, time management, and the ability to lead by example.

Experience:RetailLuxury

Skills:Customer serviceLeadershipCommunicationTeamworkProblem-solving

Languages:English

Company Brief

Samsonite

Industry: Consumer Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Luxembourg, Luxembourg

Founded: 1910

Website LinkedIn