Care Management Support Coordinator II

Centene
Louisiana
Workplace: RemoteFull timeUSD 17.84 - 28.02 hourlyFunction: Executive & General ManagementExperience: 1-2 yearsEducation: high_schoolSkills: ["Customer service","Communication","Administrative support","Documentation","Referral coordination"]

Support administrative care management activities for members, including outreach by phone, answering inbound calls, and scheduling services. Serve as the front-line point of contact for member and provider inquiries, helping explain care plan procedures and connecting people to appropriate health plan and community resources. Maintain non-clinical member records in line with state and regulatory requirements, and assist with onboarding through welcome letters and program materials.

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FursaFursa
Centene
Centene
1 day ago

Care Management Support Coordinator II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Support administrative care management activities for members, including outreach by phone, answering inbound calls, and scheduling services. Serve as the front-line point of contact for member and provider inquiries, helping explain care plan procedures and connecting people to appropriate health plan and community resources. Maintain non-clinical member records in line with state and regulatory requirements, and assist with onboarding through welcome letters and program materials.
Location: Louisiana
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Perform administrative care management outreach including calling members and supporting care plan next steps
  • •Answer inbound calls and serve as point of contact to resolve member and provider issues and requests
  • •Schedule services and support member onboarding using welcome letters, correspondence, and program educational materials
  • •Document and maintain non-clinical member records and provide information to providers as needed
  • •Make referrals and connect members to health plan and community resources, including for SDOH needs

Pay and Benefits

Salary: USD 17.84 - 28.02 hourly
Perks:Health Insurance401kEquityPaid LeaveRemote Work

Key Requirements

  • •High school diploma or GED
  • •1–2 years of related experience
  • •Ability to support administrative care management activities such as outreach, inbound calls, and scheduling services
  • •Ability to document and maintain non-clinical member records according to state and regulatory requirements
  • •Knowledge of local benefits and resources to make referrals for Social Determinants of Health (SDOH) needs
Experience:1-2 years
Education:High School
Skills:Customer serviceCommunicationAdministrative supportDocumentationReferral coordination

Company Brief

Centene
Centene Corporation is a diversified, multinational healthcare enterprise that provides government-sponsored and commercial healthcare programs and services, specializing in Medicaid, Medicare, and specialty benefits management across the United States.
Industry: Health Insurance (Payers)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1984
WebsiteLinkedIn