Fraud Detection Sr Specialist

Citizens Bank
Pittsburgh
Workplace: OnsiteFull timeFunction: Legal, Risk & ComplianceExperience: 1+ yearsEducation: high_schoolSkills: ["Analytical thinking","Proactive","Independent work","Multitasking","Written communication","Verbal communication","Customer experience","Documentation"]

Review customer accounts and transactions to prevent and detect fraud, using analytical research and risk/compliance knowledge to assess account activity. Investigate potentially compromised accounts, document detailed investigation results, and take appropriate actions based on departmental procedures. Track and complete cases within regulatory and internal timeframes, working independently in a fast-paced environment while coordinating with customers and internal/external partners to restore account integrity.

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Citizens Bank
Citizens Bank
3 days ago

Fraud Detection Sr Specialist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Review customer accounts and transactions to prevent and detect fraud, using analytical research and risk/compliance knowledge to assess account activity. Investigate potentially compromised accounts, document detailed investigation results, and take appropriate actions based on departmental procedures. Track and complete cases within regulatory and internal timeframes, working independently in a fast-paced environment while coordinating with customers and internal/external partners to restore account integrity.
Location: Pittsburgh
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Entry level

Key Responsibilities

  • •Perform moderately complex analytical reviews of data and/or documentation, including customer data for fraud/risk activities.
  • •Review accounts for fraudulent activity and take appropriate actions per department procedures.
  • •Meet internal SLAs and document clear, detailed comments regarding investigation results.
  • •Conduct independent research to resolve findings, with direct interaction with customers and business partners as needed.
  • •Track and action cases within required timeframes to restore account integrity and resolve fraudulent activity.

Key Requirements

  • •High school degree or equivalent.
  • •1 year of fraud investigations experience.
  • •Strong organized, technical, and analytical skills.
  • •Ability to multi-task and perform efficiently in a high-volume, fast-paced, deadline-oriented environment.
  • •Ability to identify fraud trends and perform enhanced account reviews, including monitoring, reviewing, and analyzing account activity for suspicious activity.
Experience:1+ yearsBankingFinancial services
Education:High School
Skills:Analytical thinkingProactiveIndependent workMultitaskingWritten communicationVerbal communicationCustomer experienceDocumentation

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website