Small Claims File Handler

Davies
Anywhere
Workplace: HybridFull timeFunction: Insurance & ActuarialSkills: ["Listening","Verbal communication","Written communication","Attention to detail","Teamwork","Tact"]

Manage a caseload of litigated Small Claims Track files, planning workloads to meet court deadlines and delivering quality and performance targets. Analyze evidence to build initial strategies on liability and quantum, and conduct telephone negotiations with clients, defendants, insurers, and solicitors to reach appropriate settlements. Draft court documents and witness statements, brief counsel, maintain case records, and ensure compliance with ISO 9001 and SRA standards.

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Davies
Davies
1 day ago

Small Claims File Handler

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Manage a caseload of litigated Small Claims Track files, planning workloads to meet court deadlines and delivering quality and performance targets. Analyze evidence to build initial strategies on liability and quantum, and conduct telephone negotiations with clients, defendants, insurers, and solicitors to reach appropriate settlements. Draft court documents and witness statements, brief counsel, maintain case records, and ensure compliance with ISO 9001 and SRA standards.
Location: Anywhere
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial

Key Responsibilities

  • •Manage a caseload of Small Claims Track cases, planning and organising work to meet court deadlines.
  • •Deliver agreed performance targets and quality standards.
  • •Analyze evidence to create initial case strategy on liability and quantum.
  • •Conduct telephone discussions and negotiations with clients, defendants, insurers, and solicitors to pursue efficient settlement and cost apportionment.
  • •Draft court documents and witness statements, brief counsel, maintain case management and billing records, and ensure compliance with ISO 9001 and SRA standards.

Pay and Benefits

Perks:Paid LeavePensionGym Membership

Key Requirements

  • •Established experience in law through further education or experience.
  • •File handling experience within a law practice or insurer.
  • •Good understanding of the Highway Code and basic road traffic act principles.
  • •Ability to plan and prioritise workloads in a process-driven environment.
  • •Excellent listening, verbal, and written communication skills with attention to detail.
Skills:ListeningVerbal communicationWritten communicationAttention to detailTeamworkTact
Certifications:ISO 9001SRA

Company Brief

Davies
Davies is a specialist professional services and technology firm delivering claims, underwriting, and risk solutions to insurers, reinsurers, brokers and regulated businesses globally, with major capabilities in claims management, forensics, and digital transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: City of London, United Kingdom
Founded: 1968
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