Cargo Sales Officer

Etihad Aviation Group
Shenzhen
Workplace: OnsiteFull timeFunction: SalesExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Coaching","Customer relationship management","Performance management","Market intelligence"]

Drive Etihad Cargo’s commercial and operational market strategy by leading and coaching the insource cargo commercial team to hit revenue, load factor, yield, and product-mix targets. Own country/area/account plans, develop customer contract portfolios, and steer key customer relationships using KPI/SLA tools. Provide market intelligence to HQ, support budgeting and credit compliance, and champion cargo tools such as iCargo, self-service, direct booking, and E-Airway Bill.

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Etihad Aviation Group
Etihad Aviation Group
1 month ago

Cargo Sales Officer

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Last checked: 9 hours agoStatus: Live

Job Summary

Drive Etihad Cargo’s commercial and operational market strategy by leading and coaching the insource cargo commercial team to hit revenue, load factor, yield, and product-mix targets. Own country/area/account plans, develop customer contract portfolios, and steer key customer relationships using KPI/SLA tools. Provide market intelligence to HQ, support budgeting and credit compliance, and champion cargo tools such as iCargo, self-service, direct booking, and E-Airway Bill.
Location: Shenzhen
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Lead implementation of Etihad Cargo’s commercial strategy for the market and accounts.
  • •Manage and coordinate the team to achieve targets aligned to strategy and budget expectations.
  • •Develop and execute country, area, and account plans to maximize revenue, load factor, yield, and product mix.
  • •Develop, manage, and maintain customer contract portfolios and steer customer relationships across key accounts.
  • •Use KPI/SLA tools to ensure compliance with standards and service levels, and participate in budgeting and market intelligence feedback to HQ.

Key Requirements

  • •High school with 3 years of relevant experience or a bachelor’s degree with 1 year of relevant experience.
  • •Minimum 5 years of commercial experience within cargo.
  • •Extensive experience with strong customer knowledge and strong cargo commercial experience.
  • •Fluent English (written and spoken) is essential.
  • •Basic knowledge and experience with GHA/warehouse handling.
Experience:5+ yearsCargoAviation
Education:Bachelor's
Skills:LeadershipCoachingCustomer relationship managementPerformance managementMarket intelligence
Languages:English
Tech Stack:ICargoE-Airway BillKPISLASelf-service solutionsDirect booking capabilities

Company Brief

Etihad Aviation Group
Etihad Aviation Group (Etihad Airways) is the national airline of the UAE, operating passenger and cargo services worldwide from Abu Dhabi and providing aviation-related services across hospitality, maintenance and cargo sectors.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Government Funded
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 2003
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