Customer Service Technician

Perform Tier I technical procedures, including wafer measurement and independent preventative maintenance such as wet cleans. Support kit management quality by disassembling, cleaning, and rebuilding kits, and assist senior engineers with corrective maintenance. Diagnose and resolve basic technical problems using documentation and test equipment, while following IP and safety guidelines and representing the company professionally to customers. Work in a clean-room environment using required PPE and handle physically demanding tasks.