Unit4

1 month ago

Cloud Administrator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Cloud Administration role focusing on day-to-day cloud platform administration, service operations, and IT operations similar to a service desk, with emphasis on technical execution, case handling, documentation and operational accuracy within a cross-functional Cloud Ops/Engineering environment.

Location: Spain

Workplace: Remote

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Handle cloud-related cases and requests through ticketing systems (no inbound phone support)
•Perform technical fixes and standard operational tasks within defined procedures and access levels; route/escalate cases to engineering or specialists as required
•Create, update, and maintain operational documentation, runbooks, and internal knowledge articles
•Produce operational reports related to cases, service requests, and cloud activities and maintain records for audit/compliance
•Work with sales order forms and operational handovers; ensure operational readiness before execution of customer-related cloud activities

Pay and Benefits

Salary: EUR 32,554 - 38,052 annually

Perks:Remote WorkPaid Leave

Key Requirements

•IT operations experience or service desk–type roles
•Hands-on experience with ServiceNow or similar ITSM tools for case/request/incident management
•Ability to perform standard technical fixes and administrative tasks by following documented procedures and runbooks
•Strong process discipline and attention to detail
•Good knowledge of Microsoft Excel, including reports and basic analysis, and ability to produce operational/service reports

Experience:IT operationsCloud computingITSM

Skills:CommunicationCollaborationDocumentationProblem-solving

Languages:English

Tech Stack:ServiceNowPowerShellBashExcelITILRunbooks

Company Brief

Unit4

Provides cloud ERP, HCM and FP&A software for people-centric organizations (professional services, public sector, nonprofit, higher education), delivering adaptive, self-driving enterprise applications and services globally.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Dordrecht, Netherlands

Founded: 1980

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Unit4

1 month ago

Cloud Administrator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: Spain

Workplace: Remote

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Handle cloud-related cases and requests through ticketing systems (no inbound phone support)
•Perform technical fixes and standard operational tasks within defined procedures and access levels; route/escalate cases to engineering or specialists as required
•Create, update, and maintain operational documentation, runbooks, and internal knowledge articles
•Produce operational reports related to cases, service requests, and cloud activities and maintain records for audit/compliance
•Work with sales order forms and operational handovers; ensure operational readiness before execution of customer-related cloud activities

Pay and Benefits

Salary: EUR 32,554 - 38,052 annually

Perks:Remote WorkPaid Leave

Key Requirements

•IT operations experience or service desk–type roles
•Hands-on experience with ServiceNow or similar ITSM tools for case/request/incident management
•Ability to perform standard technical fixes and administrative tasks by following documented procedures and runbooks
•Strong process discipline and attention to detail
•Good knowledge of Microsoft Excel, including reports and basic analysis, and ability to produce operational/service reports

Experience:IT operationsCloud computingITSM

Skills:CommunicationCollaborationDocumentationProblem-solving

Languages:English

Tech Stack:ServiceNowPowerShellBashExcelITILRunbooks

Company Brief

Unit4

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Dordrecht, Netherlands

Founded: 1980

Glassdoor: 3.8

Website LinkedIn Glassdoor