Patient Administrator - Emirati (Bourn Hall Dubai, Dubai, AE)

Mediclinic
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2-3 yearsEducation: high_schoolSkills: ["Customer service"]

Manage the patient appointment scheduling and registration process to support timely, high-quality care. Handle medical insurance processing and related administrative tasks, ensuring accurate terminology and follow-through. Oversee billing and cash-up procedures while consistently meeting customer service expectations by improving the quality of patient service. Work with hospital systems and adhere to company policies and emergency codes.

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FursaFursa
Mediclinic
Mediclinic
1 day ago

Patient Administrator - Emirati (Bourn Hall Dubai, Dubai, AE)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Manage the patient appointment scheduling and registration process to support timely, high-quality care. Handle medical insurance processing and related administrative tasks, ensuring accurate terminology and follow-through. Oversee billing and cash-up procedures while consistently meeting customer service expectations by improving the quality of patient service. Work with hospital systems and adhere to company policies and emergency codes.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Manage patient appointment scheduling and registration processes efficiently.
  • •Manage medical insurance processing and related administrative tasks.
  • •Oversee billing and cash-up procedures.
  • •Meet customer service expectations by improving the quality of patient service.
  • •Follow company policies and emergency codes while performing patient administration duties.

Key Requirements

  • •Completed Grade 12 secondary school education.
  • •2-3 years’ experience in a customer services role, preferably in healthcare.
  • •Experience in a Contact Centre or Healthcare environment (desired).
  • •Proficiency in MS Office applications and computer literacy.
  • •Knowledge of patient scheduling/registration processes, medical insurance terminology, and medical terminology/procedures.
Experience:2-3 yearsHealthcareContact centre
Education:High School
Skills:Customer service
Tech Stack:MS OfficeCRM softwareHospital information systems

Eligibility

Nationality:UAE National

Company Brief

Mediclinic
Part of Mediclinic International, Mediclinic Middle East operates hospitals and clinics across the UAE, delivering specialist acute care, outpatient services and multi-disciplinary treatment across Dubai, Abu Dhabi, Al Ain and Al Dhafra.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1983
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor