Customer Experience Banker - Hernando McIngvale

Serve as a financial concierge for walk-in customers, helping them achieve financial goals by proactively identifying needs, recommending deposit and other banking products, and accurately processing transactions. Build and retain consumer and business relationships through a disciplined sales process, follow-up, outbound outreach, and referrals. Maintain daily balance requirements while delivering exemplary customer service and complying with operational, security, risk, and regulatory policies.