Patient Admin Executive

Serve as the first point of contact for patients at the facility—greeting visitors, managing registrations, handling telephone inquiries, and coordinating appointment processes including confirmations and rescheduling. Support patients with insurance coverage information, claim forms, and invoice/billing activities, ensuring accurate recording of charges. Maintain working knowledge of the Hospital Information System and clinic schedules, respond to emails daily, and follow hospital policies for infection control, patient safety, confidentiality, and quality improvement.