Senior Client Manager

NTT
Warsaw
Workplace: HybridFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Client engagement","Account management","Business acumen","Stakeholder management","Communication"]

Own and grow assigned client accounts by driving land, expansion, and renewals across NTT DATA solutions. Serve as the primary client point of contact, maintaining clear communication and lifecycle satisfaction. Identify client needs, translate them into solution value, and create pipeline and forecasts using sales tools and methodologies. Coordinate with internal teams and partners/vendors, while supporting governance and financial compliance within your specialization.

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FursaFursa
NTT
NTT
3 months ago

Senior Client Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 days agoStatus: Live

Job Summary

Own and grow assigned client accounts by driving land, expansion, and renewals across NTT DATA solutions. Serve as the primary client point of contact, maintaining clear communication and lifecycle satisfaction. Identify client needs, translate them into solution value, and create pipeline and forecasts using sales tools and methodologies. Coordinate with internal teams and partners/vendors, while supporting governance and financial compliance within your specialization.
Location: Warsaw
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage and grow relationships with assigned clients, taking full ownership across the client lifecycle.
  • •Drive land, expansion, and renewals across all solutions within your accounts.
  • •Use sales tools and methodologies to manage accounts, opportunities, pipelines, and forecasts.
  • •Identify client needs and articulate how NTT DATA solutions meet business outcomes to drive demand and revenue growth.
  • •Coordinate with vendors and partners, and develop governance and compliance policies to manage risk and ensure financial compliance.

Pay and Benefits

Perks:Health InsuranceDentalLearning BudgetGroup LifeRetirement ProgramCompany Car

Key Requirements

  • •Advanced experience in global partner management, sales environments, and customer service.
  • •Experience in the IT or professional services industry with business development and/or sales focus.
  • •Strong sales business acumen using planning and data-driven tools.
  • •Prior experience with Salesforce.com contact platform.
  • •Polish and English language skills, plus a bachelor’s degree (or equivalent) in business or a sales-related field.
Experience:IT servicesProfessional servicesGlobal partner management
Education:Bachelor's
Skills:Client engagementAccount managementBusiness acumenStakeholder managementCommunication
Languages:PolishEnglish
Tech Stack:Salesforce.com

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn