Business Relationship Manager (Kano)

Moniepoint Group
Nigeria
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: []

Drive merchant acquisition and retention across assigned commercial areas in Nigeria. You’ll onboard new merchants through field engagement and referrals, educate business owners on Moniepoint’s financial products, and manage end-to-end onboarding with accurate KYC documentation and adherence to SOPs and regulatory requirements. Own monthly targets across merchant onboarding, terminal deployment, loan disbursements, and repayments while building long-term relationships and serving as the primary point of contact for merchant issues.

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Moniepoint Group
Moniepoint Group
4 years ago

Business Relationship Manager (Kano)

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Last checked: 3 hours agoStatus: Live

Job Summary

Drive merchant acquisition and retention across assigned commercial areas in Nigeria. You’ll onboard new merchants through field engagement and referrals, educate business owners on Moniepoint’s financial products, and manage end-to-end onboarding with accurate KYC documentation and adherence to SOPs and regulatory requirements. Own monthly targets across merchant onboarding, terminal deployment, loan disbursements, and repayments while building long-term relationships and serving as the primary point of contact for merchant issues.
Location: Nigeria
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Identify, visit, and onboard prospective merchants through field engagement, referrals, and local trade community outreach.
  • •Educate business owners on Moniepoint’s suite of products, recommending solutions that match their operational and growth goals.
  • •Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
  • •Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
  • •Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and ongoing retention.

Pay and Benefits

Perks:Health InsurancePensionAnnual Bonus

Key Requirements

  • •Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
  • •Oversee end-to-end merchant onboarding with accurate KYC documentation and adherence to operational SOPs and regulatory guidelines.
  • •Educate business owners on Moniepoint’s product suite and recommend solutions aligned to their operational and growth goals.
  • •Build and nurture long-term merchant relationships to drive account activity, high transaction volume, and retention.
  • •Conduct transparent discussions on pricing, terms, and agreements within company guidelines to build trusted partnerships.

Company Brief

Moniepoint Group
Provides digital payments, merchant services, agent banking, card issuance, and business banking solutions across Nigeria and other African markets, serving SMEs, merchants, and financial institutions with technology-first transaction and banking infrastructure.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Lagos, Nigeria
Founded: 2015
WebsiteLinkedIn