Customer Experience Banker-(Grand Rapids, MI)

Huntington Bancshares
Michigan
Workplace: OnsitePart timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Sales"]

Serve as a financial concierge for walk-in customers, building and retaining consumer and business relationships by identifying financial goals, recommending deposit and other banking products, and processing transactions accurately. Provide exemplary customer service, educate customers on consumer deposit products, and support growth through disciplined sales follow-up and referrals. Maintain compliance with operational, security, risk, and regulatory policies while balancing daily transactions.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Huntington Bancshares
Huntington Bancshares
2 days ago

Customer Experience Banker-(Grand Rapids, MI)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, building and retaining consumer and business relationships by identifying financial goals, recommending deposit and other banking products, and processing transactions accurately. Provide exemplary customer service, educate customers on consumer deposit products, and support growth through disciplined sales follow-up and referrals. Maintain compliance with operational, security, risk, and regulatory policies while balancing daily transactions.
Location: Michigan
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and recommend appropriate banking products and services.
  • •Proactively identify opportunities to grow customer relationships through follow-up, outbound calling, and referrals from customers and partners.
  • •Educate and refer customers to other areas of the bank to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies while processing transactions accurately and efficiently and balancing daily.

Key Requirements

  • •High school diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a bachelor’s degree.
  • •1+ year of customer service in banking, financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
  • •Ability to communicate and present effectively in a customer-facing environment.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceRelationship managementCommunicationSales
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn