Customer Success Manager - Belgium (Dutch Speaker)

As a Customer Success Manager in Belgium, you’ll onboard administrators, drive adoption of Alan’s health services, and manage ongoing relationships to reduce churn and unlock cross-sell opportunities across B2B/B2C accounts. You’ll collaborate with Key Account Managers, tailor solutions, and educate users on platform features. You will champion a customer-centric approach across global teams, contribute to process building, and help define the CSM playbook as Alan expands in Belgium and beyond.