Service Manager

EquipmentShare
United States
Workplace: OnsiteFull timeUSD 75,000 - 105,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: high_schoolSkills: ["Interpersonal skills","Problem-solving","Customer service","Teamwork","Communication"]

Lead maintenance and service at a rental facility in Carlin, NV, supervising heavy equipment mechanics and service personnel. Use the company’s T3 platform to create and monitor work orders, track service intervals, order parts, and diagnose issues using real-time data. Schedule repairs for customer and company-owned rental equipment, handle customer inquiries and complaints, and drive employee training in a safe work environment.

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EquipmentShare
EquipmentShare
1 day ago

Service Manager

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead maintenance and service at a rental facility in Carlin, NV, supervising heavy equipment mechanics and service personnel. Use the company’s T3 platform to create and monitor work orders, track service intervals, order parts, and diagnose issues using real-time data. Schedule repairs for customer and company-owned rental equipment, handle customer inquiries and complaints, and drive employee training in a safe work environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Supervise quality performance of equipment mechanics and service personnel.
  • •Create, assign, and monitor work orders; track service intervals and order parts using real-time machine data.
  • •Schedule repairs for customer and company-owned rental equipment.
  • •Respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Train employees, support development, and maintain a safe work environment.

Pay and Benefits

Salary: USD 75,000 - 105,000 annually
Perks:Health InsuranceDentalVision401kPaid HolidaysPaid LeaveCompany TruckGym MembershipTool Reimbursements

Key Requirements

  • •3+ years of maintenance and service experience in the rental industry or a related construction field.
  • •Experience leading maintenance teams.
  • •Strong interpersonal and problem-solving skills.
  • •Ability to adapt to a fast-paced growing company and stay up to date on equipment products and services.
  • •High school diploma; trade school certificate preferred, plus a valid driver’s license with acceptable driving record (must be at least 21).
Experience:3+ yearsRental industryConstruction
Education:High School
Skills:Interpersonal skillsProblem-solvingCustomer serviceTeamworkCommunication
Licenses:Valid driver's license
Tech Stack:T3 platformWork orders

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn