Expert Broking - Delivery Support

Aon
Rotterdam
Workplace: HybridFull timeEUR 90,000+ annuallyFunction: Transportation & Fleet OperationsEducation: bachelorsSkills: ["Communication","Problem-solving","Analytical thinking","Stakeholder management","Change management"]

Role focuses on leading large-scale process improvements and change initiatives as an expert broking delivery support specialist in Rotterdam. You’ll coordinate decision making across Broking, Operations and other departments; create and maintain process descriptions and procedures; drive complex problem solving; lead training programs; and act as a point of contact for digital system development, partnering with project managers and senior stakeholders to boost efficiency and cross-team collaboration.

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FursaFursa
Aon
Aon
8 months ago

Expert Broking - Delivery Support

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Role focuses on leading large-scale process improvements and change initiatives as an expert broking delivery support specialist in Rotterdam. You’ll coordinate decision making across Broking, Operations and other departments; create and maintain process descriptions and procedures; drive complex problem solving; lead training programs; and act as a point of contact for digital system development, partnering with project managers and senior stakeholders to boost efficiency and cross-team collaboration.
Location: Rotterdam
Workplace: Hybrid
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead large-scale topics such as process improvements and the development of onboarding and training programs.
  • •Coordinate decision-making between Broking, Operations, and other departments/systems to ensure alignment and timely execution.
  • •Create, manage, and safeguard process descriptions and procedures.
  • •Solve complex issues and guide change initiatives across teams.
  • •Act as a point of contact for technological development and foster collaboration between diverse teams.

Pay and Benefits

Salary: EUR 90,000 annually

Key Requirements

  • •Bachelor or comparable work experience
  • •Experience with project management and process optimization in a complex organization
  • •Strong communication skills with the ability to connect senior stakeholders
  • •Analytical mindset with proactive issue identification and resolution
  • •Knowledge of developing and implementing (digital) systems and processes, and familiarity with the insurance market and common IT systems/Operations within an insurer or large broker
Experience:InsuranceFinancial services
Education:Bachelor's
Skills:CommunicationProblem-solvingAnalytical thinkingStakeholder managementChange management
Languages:DutchEnglish

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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Glassdoor: 3.9
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