Specialist, AP Service Delivery

Delivery Hero
Philippines
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsExperience: 2-3 yearsEducation: bachelorsSkills: ["Communication","Attention to detail","Process-oriented","Ability to work under minimal supervision","Stakeholder management"]

Own end-to-end accounts payable service delivery within a shared services framework. Process invoices using 3-way matching, handle complex exceptions, manage the AP backlog to meet SLAs/KPIs, and support vendor relationship maintenance. Resolve discrepancies with internal and external stakeholders, ensure compliance with controls, accounting standards, and policies, and contribute to month-end closing and continuous improvement through automation and bottleneck identification.

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Delivery Hero
Delivery Hero
1 day ago

Specialist, AP Service Delivery

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Last checked: 18 hours agoStatus: Live

Job Summary

Own end-to-end accounts payable service delivery within a shared services framework. Process invoices using 3-way matching, handle complex exceptions, manage the AP backlog to meet SLAs/KPIs, and support vendor relationship maintenance. Resolve discrepancies with internal and external stakeholders, ensure compliance with controls, accounting standards, and policies, and contribute to month-end closing and continuous improvement through automation and bottleneck identification.
Location: Philippines
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Mid level

Key Responsibilities

  • •Handle day-to-day invoice processing, including 3-way matching, ensuring accuracy and completeness
  • •Independently resolve complex invoices and AP exceptions, meeting target SLAs and KPIs (cycle time, accuracy, volume)
  • •Prioritize and manage the AP invoice backlog to ensure timely processing and adherence to SLAs/KPIs
  • •Support resolution of discrepancies and complex queries from internal and external stakeholders
  • •Follow internal controls, regional accounting standards, and company policies; contribute to month-end closing and compliance efforts

Key Requirements

  • •Bachelor’s/College degree in Accountancy or related finance/business courses
  • •2-3 years of working experience in a similar AP/accounts payable role
  • •Strong command of Google and Microsoft apps (Google Sheets, Pivot Tables, VLOOKUPs) to analyze datasets
  • •Experience with SAP (highly preferred) or similar large-scale ERP systems
  • •Strong communication skills and high attention to detail with a process-oriented approach, including working under minimal supervision
Experience:2-3 yearsShared servicesBPOE-commerce
Education:Bachelor's in Accountancy
Skills:CommunicationAttention to detailProcess-orientedAbility to work under minimal supervisionStakeholder management
Languages:English
Tech Stack:Google SheetsPivot TablesVLOOKUPsMicrosoft appsSAPERP

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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