Part Time Auction Support Specialist (Manheim)

AutoTrader.com
United States
Workplace: OnsiteFull timeUSD 15.1 - 22.69 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Problem-solving","Organizational skills","Focus"]

Support virtual auction lane and simulcast operations by using AS400 to record bids, customer data, sold units, and vehicle lights. Verify run order and system accuracy with the auctioneer, review simulcast bids on monitor, and provide arbitration/vehicle announcements. Handle late titles via calls and email, use Salesforce for title-absent support, and respond to customer requests through phone, email, chat, and ticketing systems. Works a Tuesday–Thursday, part-time schedule onsite.

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FursaFursa
AutoTrader.com
AutoTrader.com
5 days ago

Part Time Auction Support Specialist (Manheim)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Support virtual auction lane and simulcast operations by using AS400 to record bids, customer data, sold units, and vehicle lights. Verify run order and system accuracy with the auctioneer, review simulcast bids on monitor, and provide arbitration/vehicle announcements. Handle late titles via calls and email, use Salesforce for title-absent support, and respond to customer requests through phone, email, chat, and ticketing systems. Works a Tuesday–Thursday, part-time schedule onsite.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Use AS400 to record lane and simulcast bid amounts, enter customer data, process sold units, and verify/enter lights
  • •Coordinate virtually with the auctioneer to verify system information accurately represents vehicles
  • •Verify vehicle run order to ensure appropriate vehicles are keyed and sold
  • •Operate monitor virtually and review simulcast bids with the auctioneer, providing arbitration and vehicle announcements
  • •Call and email on late titles and use Salesforce for title absent support while responding to customer requests via phone, email, chat, and ticketing systems

Pay and Benefits

Salary: USD 15.1 - 22.69 hourly
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •High School Diploma/GED
  • •Generally less than 2 years of experience
  • •Effective communication skills
  • •Strong problem-solving and organizational skills
  • •Ability to stay focused and composed during fast-paced sale-day activities
Education:High School
Skills:CommunicationProblem-solvingOrganizational skillsFocus
Tech Stack:AS400SalesforceSimulcast

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn