Senior Electrical Field Service Representative

Eaton
Boise
Workplace: OnsiteFull timeUSD 84,000 - 123,000 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 3+ yearsEducation: high_schoolSkills: ["Problem-solving","Logical thinking","Working under time constraints","Stress management","Team collaboration"]

Support customers across the power system lifecycle—startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergency response—while managing independent small projects and leading FSR teams on larger work. Produce timely service reports, recommend electrical system improvements, and mentor less-experienced technicians. Travel within a defined multi-state territory, use digital tools (laptops, iPads, IR cameras, Google Glasses, MS Teams), and maintain Eaton safety compliance and required screenings.

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Eaton
Eaton
4 months ago

Senior Electrical Field Service Representative

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Last checked: 3 hours agoStatus: Live

Job Summary

Support customers across the power system lifecycle—startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergency response—while managing independent small projects and leading FSR teams on larger work. Produce timely service reports, recommend electrical system improvements, and mentor less-experienced technicians. Travel within a defined multi-state territory, use digital tools (laptops, iPads, IR cameras, Google Glasses, MS Teams), and maintain Eaton safety compliance and required screenings.
Location: Boise
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Support customers across the power system lifecycle (startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies).
  • •Manage small projects independently and lead FSR teams on larger projects.
  • •Generate timely and accurate service reports covering work performed, product performance, and warranties.
  • •Provide recommendations for improved electrical systems and cultivate strong customer, team, and partner relationships.
  • •Utilize digital tools for remote work and mentor less experienced technicians while maintaining safety compliance.
Travel: Extensive travel

Pay and Benefits

Salary: USD 84,000 - 123,000 annually
Perks:Health InsuranceRetirement BenefitsLearning Budget

Key Requirements

  • •High school diploma or higher with 3+ years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems (or 7+ years with no HS diploma/GED via trade school).
  • •Experience performing testing, troubleshooting, evaluating, and servicing electrical distribution and control systems.
  • •Must be able to work variable hours (nights & weekends) and travel within the district/state/region/country based on customer requirements; must drive an Eaton vehicle.
  • •Understand 3-phase power systems and low, medium, and high voltage power distribution equipment.
  • •Must complete and maintain compliance with Eaton’s safety program (including EESS Qualified Electrical Worker program portions) and pass periodic customer background and drug screenings.
Experience:3+ yearsPower systemsElectrical distributionElectrical control systems
Education:High School
Skills:Problem-solvingLogical thinkingWorking under time constraintsStress managementTeam collaboration
Licenses:Electrical Contractor's LicenseGeneral Contractor's LicenseProfessional Engineering License
Certifications:NICET/NETA
Tech Stack:IR camerasGoogle GlassesMS TeamsLaptopsIPadsHand toolsPower toolsProtective relays

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn