WSP

1 month ago

AI Adoption, Experience and Training Lead

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Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead AI adoption through change enablement and communications, designing strategies to drive user adoption, address barriers, and communicate why AI matters. Own internal campaigns, executive updates, and stakeholder alignment, translating AI capabilities into practical use cases. Collaborate with Product/Engineering, Data/IT, HR/L&D, Communications, Legal, Risk, and business leaders to measure impact and continuously improve adoption.

Location: Montreal

Workplace: Onsite

Job Function: Education & Training

Key Responsibilities

•Develop and execute the AI change and communications plan in conjunction with the Team Leader (audiences, behaviors, barriers, interventions).
•Own internal communications including campaigns, announcements, leader toolkits, and recurring updates.
•Produce executive-ready readouts (what changed, why it matters, impact, next actions).
•Translate AI capabilities into clear “why it matters” messaging and practical examples.
•Collect frontline feedback, amplify success stories, reinforce safe-use behaviors, and measure engagement to continuously improve.

Key Requirements

•5+ years of experience in change management, internal communications, transformation enablement, or digital adoption (experience supporting technology or AI rollouts is a strong asset).
•Proven ability to design and execute change plans (audiences, desired behaviors, barriers, interventions) that translate strategy into practical adoption outcomes.
•Exceptional writing and storytelling skills, with experience creating multi-channel internal campaigns, announcements, leader toolkits, FAQs, and enablement content.
•Comfort operating at the executive level—able to synthesize complex inputs into clear, decision-ready updates on impact, risks, and next steps.
•Strong stakeholder management skills; able to partner effectively with Product/Engineering, Data/IT, HR/L&D, Communications, Legal, Risk, and business leaders to drive alignment.

Experience:AIChange managementInternal communicationsDigital adoption

Education:Bachelor's in Communications

Skills:CommunicationLeadershipStakeholder managementStorytellingWriting

Languages:English

Company Brief

WSP

Global professional services firm providing engineering, consulting, and technical services across infrastructure, environment, buildings, transportation, and energy sectors for public- and private-sector clients worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Montreal, Canada

Founded: 1959

Website LinkedIn

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WSP