Senior Business Analyst

Zurich Insurance
Australia
Workplace: HybridFull timeFunction: Business OperationsSkills: ["Communication","Facilitation","Documentation","Stakeholder management","Problem-solving"]

Shape high-quality solutions for Zurich’s General Insurance technology teams by owning end-to-end business and functional analysis across complex systems. Partner with stakeholders in cross-functional squads to facilitate workshops, translate needs into specifications and user stories, and support delivery through testing, implementation, and continuous optimization. Bring strong insurance domain expertise and agile practices to drive process improvement and ensure solutions are fit for purpose.

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Zurich Insurance
Zurich Insurance
3 weeks ago

Senior Business Analyst

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Shape high-quality solutions for Zurich’s General Insurance technology teams by owning end-to-end business and functional analysis across complex systems. Partner with stakeholders in cross-functional squads to facilitate workshops, translate needs into specifications and user stories, and support delivery through testing, implementation, and continuous optimization. Bring strong insurance domain expertise and agile practices to drive process improvement and ensure solutions are fit for purpose.
Location: Australia
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Lead business and functional requirements definition across complex technology initiatives.
  • •Facilitate workshops and collaborate with stakeholders to gather, validate, and refine requirements.
  • •Translate business needs into clear specifications, user stories, and functional designs.
  • •Partner with product owners, developers, and testers to deliver robust solutions.
  • •Support testing, implementation, and ongoing optimisation of system changes, driving process improvement in agile squads.

Pay and Benefits

Perks:Paid LeaveParental LeaveRemote WorkLearning Budget

Key Requirements

  • •Proven experience working as a Senior Business Analyst within complex IT environments.
  • •Strong insurance domain knowledge across underwriting, claims, or policy systems.
  • •Experience delivering system enhancements, including integrations, workflows, and UI changes.
  • •Deep understanding of agile delivery practices, including user stories, backlog refinement, and sprint ceremonies.
  • •Excellent communication, facilitation, and documentation skills.
Experience:Insurance
Skills:CommunicationFacilitationDocumentationStakeholder managementProblem-solving
Tech Stack:Agile

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn