Receptionist (Mansfield, Nottinghamshire, GB, NG19 7BZ)

Serco
United Kingdom
Part timeGBP 12.71+ hourlyFunction: Administration & Executive AssistanceSkills: ["Customer service","Communication","Problem-solving","Calm under pressure","Adaptability"]

Be the first point of contact at the Rebecca Adlington Centre, welcoming customers and handling reception duties to keep day-to-day operations running smoothly. You’ll process memberships and enquiries, support day-to-day member needs, manage cash transactions and follow financial procedures, and promote health and fitness services including swimming lessons and upgrades. Work with a customer-focused team to maintain a safe, compliant environment and deliver consistently excellent service.

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FursaFursa
Serco
Serco
2 days ago

Receptionist (Mansfield, Nottinghamshire, GB, NG19 7BZ)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Be the first point of contact at the Rebecca Adlington Centre, welcoming customers and handling reception duties to keep day-to-day operations running smoothly. You’ll process memberships and enquiries, support day-to-day member needs, manage cash transactions and follow financial procedures, and promote health and fitness services including swimming lessons and upgrades. Work with a customer-focused team to maintain a safe, compliant environment and deliver consistently excellent service.
Location: United Kingdom
Employment Type: Part time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service face to face and over the telephone.
  • •Manage reception duties to support smooth day-to-day operations.
  • •Process new memberships and handle new member enquiries.
  • •Promote health and fitness services, swimming lessons, and membership upgrades.
  • •Handle cash transactions accurately and maintain a safe, compliant environment in line with policies.

Pay and Benefits

Salary: GBP 12.71 hourly
Perks:Gym MembershipDbs ChecksSwimming LessonsPaid LeavePensionLearning Budget

Key Requirements

  • •Provide strong customer service face to face and over the telephone in a customer-facing environment.
  • •Manage reception duties to ensure smooth day-to-day operations.
  • •Process new memberships and respond to new member enquiries accurately.
  • •Confidently handle cash transactions and maintain accurate records following procedures.
  • •Stay calm under pressure to resolve customer queries effectively.
Skills:Customer serviceCommunicationProblem-solvingCalm under pressureAdaptability
Certifications:DBS checkSafeguarding training

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn