Solutions Engineer

Trend Micro
São Paulo
Full timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Customer service","Negotiation","Troubleshooting","Problem-solving","Self-starter"]

Drive demos and proof-of-concepts that showcase security automation and integrations, helping customers reduce time to identify and contain threats. Partner with the sales team to deliver PoC services, maintain ongoing customer relationships, and run technical health checks. Present at partner events, webinars, and user group activities, share best practices with other SEs, and channel feature requests to Product to improve Trend Micro’s security solutions.

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FursaFursa
Trend Micro
Trend Micro
3 days ago

Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Drive demos and proof-of-concepts that showcase security automation and integrations, helping customers reduce time to identify and contain threats. Partner with the sales team to deliver PoC services, maintain ongoing customer relationships, and run technical health checks. Present at partner events, webinars, and user group activities, share best practices with other SEs, and channel feature requests to Product to improve Trend Micro’s security solutions.
Location: São Paulo
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Listen to customer problems, partner with the sales team, and demonstrate solutions.
  • •Provide PoC services to pre-sales clients and maintain ongoing customer relationships.
  • •Conduct ongoing technical touchpoints and health checks with existing customers.
  • •Work in a fast-paced environment under minimal supervision while developing subject matter expertise.
  • •Travel regionally for customer-facing activities and help deliver partner presentations, events, and webinars.
Travel: Medium travel

Key Requirements

  • •Computer Science degree or diploma or a combination of education and pre-sales experience in security software and systems.
  • •Experience working with Microsoft and Linux software and systems.
  • •Strong multi-tasking, troubleshooting, and problem-resolution abilities.
  • •Self-starter who can quickly learn new concepts and technology using self-paced learning tools.
  • •Strong verbal and written communication plus customer service, account management, and negotiation skills.
Experience:SecurityPre-salesCloudIncident responseSOC
Skills:CommunicationCustomer serviceNegotiationTroubleshootingProblem-solvingSelf-starter
Certifications:AWSMicrosoft AzureGoogle CloudECIHCISSPLinux/Solaris/UNIX System Administration
Tech Stack:MicrosoftLinuxCloud FormationTerraformAWSMicrosoft AzureGoogle CloudMITRE ATT&CKSIEMSyslogInfrastructure as CodeEmail SecurityWeb SecurityData Loss PreventionFile Integrity MonitoringIntrusion Detection and Prevention

Company Brief

Trend Micro
Global cybersecurity company providing endpoint, cloud, network, and hybrid security solutions to protect businesses and consumers from cyber threats, leveraging threat intelligence, machine learning, and automated protection across environments.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tokyo, Japan
Founded: 1988
WebsiteLinkedIn