Operations Processor- Fraud Prevention

U.S. Bancorp
United States
Workplace: HybridFull timeUSD 21.25 - 28.32 hourlyFunction: Communications, PR & CommunityExperience: 4+ yearsEducation: high_schoolSkills: ["Customer service","Time management","Communication","Data analysis","Exception handling"]

Trace and process the movement of funds tied to fraudulent activity, handling items such as checks, ACH, and Zelle transfers. Work fraud cases after investigation determines an account should be closed, ensuring quality and adherence to internal policies, procedures, and applicable laws. Partner with internal and external customers to resolve exceptions using data interpretation and strong PC skills, while maintaining reliable productivity on an M–F 7:00–4:30 schedule.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
5 days ago

Operations Processor- Fraud Prevention

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 days agoStatus: Live

Job Summary

Trace and process the movement of funds tied to fraudulent activity, handling items such as checks, ACH, and Zelle transfers. Work fraud cases after investigation determines an account should be closed, ensuring quality and adherence to internal policies, procedures, and applicable laws. Partner with internal and external customers to resolve exceptions using data interpretation and strong PC skills, while maintaining reliable productivity on an M–F 7:00–4:30 schedule.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Trace and process movement of funds associated with fraudulent activity, including checks, ACH, and Zelle transfers.
  • •Process fraud cases after fraud investigation determines the account should be closed.
  • •Use data interpretation to identify, analyze, and resolve exceptions.
  • •Follow internal policies and procedures within Operations Services and enterprise-wide.
  • •Maintain high-quality execution of tasks in a fast-paced environment while meeting daily production expectations.

Pay and Benefits

Salary: USD 21.25 - 28.32 hourly
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Four years or more of operations services related work experience.
  • •Knowledge of products, services, terminology, procedures, and systems in the assigned area, including applicable laws and regulatory requirements.
  • •Proven commitment to high quality customer service and ability to work well with external and internal customers.
  • •Ability to identify, analyze, and resolve exceptions through data interpretation, with strong PC and communication skills.
Experience:4+ yearsFinancial servicesFraud prevention
Education:High School
Skills:Customer serviceTime managementCommunicationData analysisException handling
Tech Stack:ACHZellePC skills

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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