Technical Account Manager (TAM)

42dot
South Korea
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Technical communication","Problem-solving","Stakeholder management","Prioritization"]

Own partners’ technical success on a software-defined vehicle (SDV) platform. Lead onboarding and manage integration scope, schedules, milestones, and risks from initial connection through production operations. Diagnose issues by analyzing logs, API requests/responses, and errors, then collaborate with Product and Engineering to drive fixes. Improve technical documentation and support partner experience with workshops and feedback-driven platform enhancements.

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FursaFursa
42dot
42dot
1 month ago

Technical Account Manager (TAM)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Own partners’ technical success on a software-defined vehicle (SDV) platform. Lead onboarding and manage integration scope, schedules, milestones, and risks from initial connection through production operations. Diagnose issues by analyzing logs, API requests/responses, and errors, then collaborate with Product and Engineering to drive fixes. Improve technical documentation and support partner experience with workshops and feedback-driven platform enhancements.
Location: South Korea
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead technical onboarding for new partners and provide support for SDK, API, development environments, and platform policies
  • •Manage partner integration scope, timelines, key milestones, and associated risks
  • •Review partner service structure and platform integration approach, then propose optimal technical implementation directions
  • •Analyze logs and API request/response and error information to diagnose technical issues and recommend solutions
  • •Collaborate with Product and Engineering to resolve technical issues and lead partner communications, while improving developer documentation and running workshops/education

Key Requirements

  • •7+ years in Technical Account Manager, Solutions Engineer, Partner Engineer, Developer Support, or related roles
  • •Experience leading external partner technical onboarding and system integration projects
  • •Understanding of REST API, SDK, HTTP, Authentication, and Client-Server Architecture
  • •Experience diagnosing and resolving technical problems using logs, error messages, and network requests
  • •Ability to clearly communicate complex technical topics to diverse stakeholders and manage multiple projects and issues with prioritization
Experience:SaaSPartner ecosystemAutomotiveDeveloper platformEnterprise
Skills:Technical communicationProblem-solvingStakeholder managementPrioritization
Languages:English
Tech Stack:SDKAPIREST APIHTTPAuthenticationClient-Server ArchitectureOAuthWebhookCloudIdentityAPI GatewayPostmanCharles ProxySwaggerJavaKotlinJavaScriptPython

Company Brief

42dot
Develops autonomous driving and mobility software platforms, including AI-based perception, mapping, routing, and connected-vehicle technologies. It works on next-generation transportation systems and self-driving vehicle capabilities for automotive applications.
Industry: Autonomous Vehicles
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Seoul, South Korea
Founded: 2019
WebsiteLinkedIn