boomi

4 weeks ago

Product Support Engineer - BOOMI - Hyderabad

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Frontline technical troubleshooter responsible for resolving complex Boomi AtomSphere bottlenecks, performing root-cause analysis, and engineering creative solutions to keep 20,000+ organizations running. Supports a follow-the-sun model with a future transition to Hyderabad office, operating on a 1:30 AM–10:30 AM IST shift. Works across REST/SOAP/WSDL, Java/Groovy/JS/React, Kubernetes, ELT/ETL, and enterprise integrations (Salesforce, NetSuite, Hadoop).

Location: Hyderabad

Workplace: Hybrid

Employment Type: Full time

Job Function: Communications, PR & Community

Key Responsibilities

•Serve as the frontline architect of customer success, solving high-priority technical problems and conducting root-cause analysis to craft creative, effective solutions.
•Troubleshoot complex bottlenecks by dissecting issues, leveraging AI tools to accelerate resolution, and ensuring data integrity across integrations.
•Collaborate in a follow-the-sun model to provide global support and coordinate with distributed teams for rapid issue resolution.
•Explain complex technical concepts clearly to non-technical customers, ensuring they feel informed and supported.
•Prepare for a future transition to the Hyderabad office and contribute to a high-impact, global support culture.

Key Requirements

•Minimum of 3 year of hands-on experience with the Boomi AtomSphere Platform, moving beyond the basics into advanced process development, API management, and complex deployments.
•4 - 5 years of total experience in IT Consulting or Software Development, giving you the architectural perspective needed to solve big picture problems.
•Experience with web languages—REST, SOAP, WSDL—and skilled in using tools like Postman and OAuth 2.0 to design and troubleshoot seamless connections.
•Practical command of the languages that power modern business, including Java, Groovy, JavaScript, and React.
•Comfortable navigating the modern tech stack, from Kubernetes with Rancher Desktop and Cloud-based apps to the core of Windows and Linux OS.

Experience:3+ yearsIT consultingSoftware developmentIntegrationEnterprise software

Skills:Problem-solvingCommunicationCollaborationCustomer focusTime management

Languages:English

Tech Stack:Boomi AtomSphereRESTSOAPWSDLPostmanOAuth 2.0JavaGroovyJavaScriptReactKubernetesRancher DesktopWindowsLinuxELTETLSalesforceNetSuiteHadoop

Company Brief

boomi

Provides a cloud-native integration platform (iPaaS) enabling enterprises to connect applications, data, APIs and workflows for hybrid and multi-cloud environments. Offers tools for integration, API management, master data management, and workflow automation.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Chesterbrook, United States

Founded: 2000

Website LinkedIn

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boomi

4 weeks ago

Product Support Engineer - BOOMI - Hyderabad

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Hyderabad

Workplace: Hybrid

Employment Type: Full time

Job Function: Communications, PR & Community

Key Responsibilities

•Serve as the frontline architect of customer success, solving high-priority technical problems and conducting root-cause analysis to craft creative, effective solutions.
•Troubleshoot complex bottlenecks by dissecting issues, leveraging AI tools to accelerate resolution, and ensuring data integrity across integrations.
•Collaborate in a follow-the-sun model to provide global support and coordinate with distributed teams for rapid issue resolution.
•Explain complex technical concepts clearly to non-technical customers, ensuring they feel informed and supported.
•Prepare for a future transition to the Hyderabad office and contribute to a high-impact, global support culture.

Key Requirements

•Minimum of 3 year of hands-on experience with the Boomi AtomSphere Platform, moving beyond the basics into advanced process development, API management, and complex deployments.
•4 - 5 years of total experience in IT Consulting or Software Development, giving you the architectural perspective needed to solve big picture problems.
•Experience with web languages—REST, SOAP, WSDL—and skilled in using tools like Postman and OAuth 2.0 to design and troubleshoot seamless connections.
•Practical command of the languages that power modern business, including Java, Groovy, JavaScript, and React.
•Comfortable navigating the modern tech stack, from Kubernetes with Rancher Desktop and Cloud-based apps to the core of Windows and Linux OS.

Experience:3+ yearsIT consultingSoftware developmentIntegrationEnterprise software

Skills:Problem-solvingCommunicationCollaborationCustomer focusTime management

Languages:English

Tech Stack:Boomi AtomSphereRESTSOAPWSDLPostmanOAuth 2.0JavaGroovyJavaScriptReactKubernetesRancher DesktopWindowsLinuxELTETLSalesforceNetSuiteHadoop

Company Brief

boomi

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Chesterbrook, United States

Founded: 2000

Website LinkedIn