Associate - Sales Operations (Inbound Hunting - Sales)

Cashfree Payments
India
Workplace: OnsiteFull timeFunction: Revenue Operations (RevOps)Experience: 2-6 yearsSkills: ["Interpersonal skills","Rapport building","Customer focus","Problem resolution","Strategic thinking"]

Own and grow existing merchant relationships in the SMB vertical by identifying opportunities for upselling, cross-selling, and account expansion. Build and manage pipelines for expansion, maintain regular client communication, and resolve issues to protect retention. Collaborate with merchants to uncover new use cases and tailor solutions that drive long-term value. Track revenue targets and stay current on market trends, merchant pain points, and competitor actions.

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FursaFursa
Cashfree Payments
Cashfree Payments
1 month ago

Associate - Sales Operations (Inbound Hunting - Sales)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own and grow existing merchant relationships in the SMB vertical by identifying opportunities for upselling, cross-selling, and account expansion. Build and manage pipelines for expansion, maintain regular client communication, and resolve issues to protect retention. Collaborate with merchants to uncover new use cases and tailor solutions that drive long-term value. Track revenue targets and stay current on market trends, merchant pain points, and competitor actions.
Location: India
Workplace: Onsite
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Mid level

Key Responsibilities

  • •Manage and grow existing merchant relationships in the SMB vertical through upselling, cross-selling, and deeper engagement.
  • •Develop strategies for expanding existing customer accounts within SMB market categories for long-term partnerships.
  • •Achieve revenue targets through retention, account expansion, and additional business from existing merchants.
  • •Maintain regular communication with existing clients, ensuring satisfaction and resolving issues to sustain strong relationships.
  • •Build and manage an account expansion pipeline and collaborate with merchants to identify new use cases and tailor solutions.

Key Requirements

  • •2-6 years of relevant experience in hunting and selling, preferably from a fintech background (online payments).
  • •Fair understanding of the payments space.
  • •Strong interpersonal skills to build rapport with customers by understanding their requirements.
  • •Ability to manage and grow existing merchant relationships in the SMB vertical.
  • •Experience achieving revenue targets through retention and account expansion.
Experience:2-6 yearsFintechOnline payments
Skills:Interpersonal skillsRapport buildingCustomer focusProblem resolutionStrategic thinking

Company Brief

Cashfree Payments
Provides payment gateway and payouts infrastructure for businesses, enabling online payments, vendor disbursements, and recurring collections. Serves merchants with APIs, checkout tools, banking integrations, and payment processing across cards, UPI, net banking, and wallets.
Industry: Payments
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Bengaluru, India
Founded: 2015
WebsiteLinkedIn