Sr Consultant - Cisco Collab

Black Box
Bengaluru, Mumbai
Workplace: OnsiteFull timeFunction: Consulting & AdvisorySkills: ["Communication","Problem-solving"]

Senior consultant for Cisco Collaboration solutions responsible for installing, configuring, and troubleshooting Cisco Unified Communications products (UC Manager, Unity, Unity Connection, Presence, Contact Center Express, Webex) and related networking components. Develops voice gateway configurations, QoS policies, and SBCs, while ensuring security/privacy controls and reliable operation across on-site Bangalore and Mumbai locations.

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Black Box
Black Box
10 months ago

Sr Consultant - Cisco Collab

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Last checked: 2 hours agoStatus: Live

Job Summary

Senior consultant for Cisco Collaboration solutions responsible for installing, configuring, and troubleshooting Cisco Unified Communications products (UC Manager, Unity, Unity Connection, Presence, Contact Center Express, Webex) and related networking components. Develops voice gateway configurations, QoS policies, and SBCs, while ensuring security/privacy controls and reliable operation across on-site Bangalore and Mumbai locations.
Location: Bengaluru, Mumbai
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Sr. Manager level

Key Responsibilities

  • •Install, configure and troubleshoot Cisco Unified Communications products including Unified Communications Manager, Unity and Unity Connection, Presence, Contact Center Express, Cisco Webex and Cisco Webex Contact Center.
  • •Install and configure voice gateways as part of the Collaboration solutions
  • •Install and configure LAN switches and networking components
  • •Establish QOS policies
  • •Install and configure SIP border solutions (CUBE and other SBC’s)
  • •Strong understanding of security and privacy controls for voice systems and the ability to design and configure according to the current standards.
  • •Troubleshoot integrated technology issues and maintain an accurate issues list.

Key Requirements

  • •Install, configure and troubleshoot Cisco Unified Communications products including UC Manager, Unity, Unity Connection, Presence, Contact Center Express, Webex and Webex Contact Center.
Experience:TelecommunicationsIT services
Skills:CommunicationProblem-solving
Tech Stack:Cisco Unified CommunicationsUnityUnity ConnectionPresenceContact Center ExpressWebexWebex Contact CenterSIPSBCQoSLAN switches

Company Brief

Black Box
Provides technology infrastructure and managed IT services for enterprises, including network connectivity, data center solutions, collaboration/AV systems, and managed security and support services.
Industry: Professional Services
Headquarters: Pittsburgh, United States
Founded: 1976
Website