Operations Associate

Miral Group
United Arab Emirates
Workplace: OnsiteFull timeFunction: OtherSkills: ["Customer service","Communication","Teamwork","Independent work","Attention to safety","Pressure tolerance","Integrity"]

Oversee the end-to-end operation of an immersive ride or attraction, including safety, guest wellbeing, and day-to-day readiness. Perform start-up and shut-down procedures, manage queuing and height measurement, operate restraints and emergency/stop functions, and coordinate safe guest load/unload. Maintain accurate daily documentation, handle ride downtimes and emergencies, follow health and safety policies, and help deliver fun, memorable guest experiences.

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Miral Group
Miral Group
1 day ago

Operations Associate

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Last checked: 14 hours agoStatus: Live

Job Summary

Oversee the end-to-end operation of an immersive ride or attraction, including safety, guest wellbeing, and day-to-day readiness. Perform start-up and shut-down procedures, manage queuing and height measurement, operate restraints and emergency/stop functions, and coordinate safe guest load/unload. Maintain accurate daily documentation, handle ride downtimes and emergencies, follow health and safety policies, and help deliver fun, memorable guest experiences.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time

Key Responsibilities

  • •Oversee the entire operation of a ride or attraction, including the safety and wellbeing of colleagues and guests.
  • •Complete start-up and closedown procedures correctly and open/close attractions for guests.
  • •Ensure safe guest flow: manage queuing systems, height measuring, and safe loading/unloading from rides.
  • •Check ride restraints, safety belts, equipment, and safety gear (fire extinguishers, emergency exits/routes) to ensure safety and comfort.
  • •Record daily operation details (e.g., downtimes, throughputs, colleague breaks) and handle ride downtimes/emergency situations as required.

Key Requirements

  • •Good customer service skills.
  • •Strong communication skills and ability to speak and understand English.
  • •Ability to work within a team and on their own.
  • •Ability to work under pressure and during long shift times.
  • •Integrity and honesty/ethical behavior.
Skills:Customer serviceCommunicationTeamworkIndependent workAttention to safetyPressure toleranceIntegrity
Languages:EnglishArabic

Company Brief

Miral Group
Develops and operates destination attractions and leisure experiences in Abu Dhabi, including theme parks, entertainment venues, hotels, and real estate on Yas Island and other major tourism projects.
Industry: Theme Parks & Attractions
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Government Funded
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 2010
WebsiteLinkedIn